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Level 1

15 points

Has the App Store crashed? Unknown error message

Every time I click on the button to download an app I get the following message, "We could not complete your App Store request. An unknown error occurred (100). There was an error in the App Store. Please try again later."

I am logged in to the store but every app I've tried brings this message up. Anyone else having this problem?

Aluminium 2007 20" 2.4GHz iMac, Mac OS X (10.5.4), Mac user since 1984 (still have my original 128K Mac)

Posted on Jan 6, 2011 6:56 PM

27 replies

Kevis Author

Level 1

15 points

Jan 7, 2011 4:49 AM in response to Robert & Jessika McMann

Tried again this morning. No reboot or anything else. Worked just fine. Thanks all for your replies.

Jan 7, 2011 5:45 AM in response to Kevis

Log out and log back in worked for me...

Jan 7, 2011 10:56 AM in response to Kevis

New! Re: Mac App Store not working
Posted: Jan 7, 2011 1:55 PM
Reply Email

I know Apple will get me for this one. But I found this on the internet. It worked without a problem. I will talk to my friend who is an Apple Tech and see if he heard anything about this. But I tried this and it working without a problem.

Found a fix!!!

Closed App Store, Deleted Library/Caches & user/Library/Caches/com.apple.appstore, then restarted App Store. Downloaded just fine after!

Found it from ceejayoz's comment here: http://www.tuaw.com/2011/01/06/mac-a...es-what-to-do/

GregLori

Level 1

0 points

Jan 7, 2011 1:01 PM in response to Michael Currie

OMG. This actually worked. Thanks so much!!!

GregLori

Level 1

0 points

Jan 7, 2011 1:02 PM in response to 1macprincess!

no no, you have to try it. its 13 steps but really simple. and it worked!!!!

Jan 7, 2011 2:18 PM in response to Robert & Jessika McMann

Same "There was an error in the App Store. Please try again later. (@@errorNum@@)" error for me.

Logging out and back in has fixed it.

Jan 7, 2011 3:47 PM in response to Kevis

all downloads give me "There was an error in the App Store. Please try again later. (@@errorNum@@)"

d.higgs

Level 1

0 points

Jan 7, 2011 3:53 PM in response to gadamwoll

might just be a system in need of some repair.

I had the same issue, couldn't be bothered finding out the cause. I just ran Applejack 1.6 to clear caches, virtual memory, fix permissions, repair disk, etc.

Then it worked fine for me.

Jan 7, 2011 11:29 PM in response to Tech Guy Dre

I just deleted ~/Library/Caches/com.apple.appstore and mine started working again.

Not a great first run experience

cfcf355

Level 1

0 points

Jan 8, 2011 6:12 AM in response to Michael Currie

Michael's fix did the trick for me.

kgriffen

Level 1

0 points

Jul 21, 2011 1:36 PM in response to Tech Guy Dre

Tech Guy Dre's worked for me

KureGuy

Level 1

0 points

Jul 21, 2011 3:25 PM in response to Kevis

It's NOT a problem with your computer - the Lion Server is being slammed with downloads and is at max capacity. (Per an Apple Rep)

You can either wait until later, or for those of you like me that don't want to wait, you can keep hitting Retry until it goes through. Just like calling a phone line that's busy - eventually you'll click Retry at the same time as someone else's download finishes and the download will start. (I only had to click Retry about 75 times 🙂)

Has the App Store crashed? Unknown error message