Keychain not saving passwords

Question

Level 1

8 points

Keychain not saving passwords

I have run the verify and repair in first aid and everything passes. Out of frustration I reset Keychain. Now my router information is the ONLY password information showing in Keychain.

No matter how many times I click to save other passwords to Keychain when opening software, the password information does not appear in Keychain. Right now I to have to repeatedly reenter each password.

24" iMac MacBook iPad 32G 3G, Mac OS X (10.6.6)

Posted on Jan 11, 2011 12:00 PM

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Answer 1

Best reply

leroydouglas

Community+ 2024

Level 10

183,708 points

Jan 11, 2011 12:19 PM in response to Barbara Elbe

Keychain Access-->Run keychain first aid.

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Answer 2

Barbara Elbe Author

Level 1

8 points

Jan 11, 2011 12:37 PM in response to leroydouglas

As I mentioned above, I have run the First Aid several times, yet I still have the same problem. Any other suggestions?

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Answer 3

Jan 11, 2011 12:46 PM in response to Barbara Elbe

Barbara Elbe wrote:
...I reset Keychain

Possibly a corrupt plist file. Move to the desktop com.apple.keychainaccess.plist found in User/Library/preferences/

Restart.

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Answer 4

Barbara Elbe Author

Level 1

8 points

Jan 11, 2011 1:05 PM in response to leroydouglas

Moved plist file to desktop and restarted. Shouldn't it have regenerated a new plist file in the Library/Preferences with the Restart? There is none there now. Should I put the one on my desktop back into the Preferences?

My list of passwords in keychain looks the same, nothing new has been added even though I have added new passwords upon opening different software.

I'm repeatedly asked for my "Mail" password. What's strange is if I mark to "save to keychain" it won't accept my password. If I leave the save to keychain box unchecked, then the password is temporarily accepted.

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Answer 5

Jan 11, 2011 1:23 PM in response to Barbara Elbe

Barbara Elbe wrote:
Moved plist file to desktop and restarted. Shouldn't it have regenerated a new plist file in the Library/Preferences with the Restart? There is none there now. Should I put the one on my desktop back into the Preferences?

I would have expected it to create a new plist, if not in this case yes I would simply return it to the preferences.

I'm repeatedly asked for my "Mail" password. What's strange is if I mark to "save to keychain" it won't accept my password. If I leave the save to keychain box unchecked, then the password is temporarily accepted.

Has this problem just started after the 10.6.6 update? Did you run the Combo?

http://support.apple.com/kb/DL1349

Message was edited by: leroydouglas

Using Disk Utitility to repair disk and repair permissions is always advised prior to and after a update.

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Answer 6

Jan 11, 2011 2:06 PM in response to Barbara Elbe

I'm following along with the exact same problem. AFter updating to snow leopard this week I'm constantly prompted for password. Mail asks for my gmail password 4 times each restart.

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Answer 7

Jan 11, 2011 2:08 PM in response to Sketch Mcnasty

Are you by any chance also noticing that many movie files that routinely played in leopard are not working properly in snow leopard?

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Answer 8

Barbara Elbe Author

Level 1

8 points

Jan 11, 2011 2:18 PM in response to leroydouglas

The problem was occasional with "mail" and all the time with Safari before I upgraded to 10.6.6. I don't understand the combo reference. Was that part of the 10.6.6 upgrade or do I need to download from the link you provided and reinstall?

The real problem happened when I reset Keychain. Now even if I manually add new password information to Keychain, it will not use it and still ask for the password each time I open a program.

I ran Disk Utility and repair. Nothing changed.

Can I somehow transfer the Keychain information from my laptop to my imac. Would replacing the imac permissions folder with my good laptop folder correct the problem? Send it to myself in an email?

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Answer 9

Barbara Elbe Author

Level 1

8 points

Jan 11, 2011 2:19 PM in response to Sketch Mcnasty

I don't usually run movies on my computer... sorry.

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Answer 10

Jan 11, 2011 5:42 PM in response to Barbara Elbe

Barbara Elbe wrote:
The problem was occasional with "mail" and all the time with Safari before I upgraded to 10.6.6. I don't understand the combo reference. Was that part of the 10.6.6 upgrade or do I need to download from the link you provided and reinstall?

It is possible since keychain was askew that applying the the Combo would help. The Delta from the Software Update is only a partial integrated into the 10.6.5, the Combo is the entirety of the 10.6 File Size: 1.06 GB

The real problem happened when I reset Keychain. Now even if I manually add new password information to Keychain, it will not use it and still ask for the password each time I open a program.

You could restore from Time Machine backup. Keychain and associated files.

Can I somehow transfer the Keychain information from my laptop to my imac. Would replacing the imac permissions folder with my good laptop folder correct the problem?

I would not think this would be advisable.

Send it to myself in an email?

Definitely not since most email is insecure and not encrypted.

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Answer 11

Barbara Elbe Author

Level 1

8 points

Jan 11, 2011 6:22 PM in response to leroydouglas

I did reinstall the full 10.6.6 Combo from the link provided. Nothing changed.

I tried restoring from Time Machine backup and ended up with what you call associated files which lists several "contents". These I don't understand what I am suppose to with.

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Answer 12

Paret

Level 1

4 points

Jan 18, 2011 7:47 AM in response to Barbara Elbe

Having the same problem with keychains. Please help!!

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Answer 13

kaif

Level 1

10 points

Jan 24, 2011 5:58 PM in response to Paret

Same problem here as well on 2 computers (MacBookAir and MacPro)! Help!

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Answer 14

Barbara Elbe Author

Level 1

8 points

Feb 2, 2011 11:57 AM in response to Barbara Elbe

I have tried ALL the suggestions and Keychain still no longer saves ANY passwords, even when prompted to again and again.

Is there a way to uninstall the Keychain software. To reinstall, where would I go to download the latest version?

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Answer 15

baltwo

Level 9

62,362 points

Feb 2, 2011 4:10 PM in response to Barbara Elbe

Start with perusing the hits from a google search for *keychain site:apple.com*. Also, peruse Pondini's Time Machine FAQs and Tips in that forum for restoring appropriate items.

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