"Message could not be moved to mailbox Trash" Error message

Question

Level 1

8 points

"Message could not be moved to mailbox Trash" Error message

When I delete an email, either single or multiple, I get the message "Unable to Move Message" with the explanation "The message could not be moved to the mailbox Trash....OK". Other than that it all seems to work OK and the emails do get deleted but how do I stop the message popping up every time?
Thanks in advance

iPad

Posted on Jan 13, 2011 11:24 AM

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Answer 1

Jan 13, 2011 11:32 AM in response to Frog129

Welcome to the Apple Discussions.

Have you emptied the trash lately? Holding the iPad in the horzontal position, so the sidebar stays on the left, at the top of the sidebar, tap Mailboxes, then tap Trash, then on the top of the trash listing tap Edit and at the bottom Delete All and then confirm the Delete All.

You may be seeing an effect of a full trash mailbox.

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Answer 2

Frog129 Author

Level 1

8 points

Jan 13, 2011 12:13 PM in response to Ralph Landry1

Tapping mailboxes I see, under "Inboxes" three items: "All Inboxes", a link to my GMail and a link to my POP3 accounts.
Apart from "Inboxes" there is another group "Accounts" and under that two links one to each of my GMail and POP3 accounts. Tapping my GMail i see All the folders at GMail, including "Bin". Tapping my POP3 all I see is my "Inbox" link.

I hope this makes sense

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Answer 3

Jan 13, 2011 12:20 PM in response to Frog129

When you tap Mailboxes you should have a panel that then shows

Inbox
Sent
Trash

The Trash is what needs to be emptied.

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Answer 4

Frog129 Author

Level 1

8 points

Jan 13, 2011 12:53 PM in response to Ralph Landry1

I ended up deleting ALL accounts and re-entering data.
Seems to work now.
Thank you for your response....always appreciated

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Answer 5

Jan 13, 2011 4:02 PM in response to Frog129

You are welcome, glad you got it working.

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Answer 6

Jan 14, 2011 4:35 AM in response to Frog129

Frog129 wrote:
When I delete an email, either single or multiple, I get the message "Unable to Move Message" with the explanation "The message could not be moved to the mailbox Trash....OK". Other than that it all seems to work OK and the emails do get deleted but how do I stop the message popping up every time?
Thanks in advance

I've had a similar problem, though it doesn't seem to happen with 4.2 - I think this was due to the fact that you can't do much with Exchange connections (e.g. for Google Mail) when you are not online. In iOS 4.2 the delete button stays grey'ed out when you are not online.

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Answer 7

Mar 8, 2017 6:17 PM in response to Frog129

I deleted the email acct too and that fixed it

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