Mobile Device Service has stopped working?
Here's what I've tried so far:
- Uninstalling (following the Apple support document on how to ~properly~ uninstall iTunes) http://support.apple.com/kb/HT1923
- Reinstalling to the latest version
- Temporarily disabling AVG http://support.apple.com/kb/TS3125
Here are my stats:
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2
System Manufacturer: Dell Inc.
System Model: Studio 540
Processor: Intel(R) Core(TM)2 Quad CPU - Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 8190MB RAM
And here's what the exact error that I've been given from Windows:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceService.exe
Application Version: 17.64.0.5
Application Timestamp: 4cb91bf4
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e038c0
Exception Code: c06d007e
Exception Offset: 0001e124
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
There was another thread here that talks about kernal32.dll but the thread suggests that I need to install the original AMDS (Mobile Device Service) of iTunes 10 instead of iTunes 10.1 version. I have no idea where to find that.
http://discussions.apple.com/thread.jspa?threadID=2678258
Any help would be amazing. Thanks!
Dell Studio 540, Windows Vista