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Volume turns itself down

I have used the new nano for about 2 months without problem. All of a sudden I'm on a run and the music goes off. The volume had turned itself all the way down. I turn it up and somewhere between 10 seconds and 3 minutes it turns itself down again. The volume screen appears and I can see the volume slider going down. I turn it up and I see the slider going back up and then see it going back down by itself. Yesterday I ran with the thing in my had for 40 minutes constantly turning it up and it turning itself down. This completely defeats the purpose that I bought it for. It is tiny and clips to my shirt.

nano 6th, Windows XP

Posted on Jan 14, 2011 10:30 PM

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20 replies

Jul 29, 2012 7:33 AM in response to session1

I just took my nano apart as I had similar issue. It looked as though the salt from my sweat caused the down volume button to engage no matter what I did.

I cleaned it off and it worked fine. But now I have a bigger problem, the touch screen is totally unresponsive. It doesn't completely show what it is supposed to and instead I got a bit of black screen.

Is there a way to use the buttons to toggle through actions? Or did I ruin my touch screen?

Aug 4, 2012 7:12 AM in response to session1

I have had the same issue with two different iPod Nanos and I think I have found my problem. Best I can tell this is humidity and/or moisture related. It always seemed to happen during or slightly after exercize. I was using one of the watch bands to keep from making contact with my arm, but that did not help.


To address the issue, I used a low heat hair dryer to throughly dry the controls (+,-). I then pressed the "-" 15-20 times very quickly and then dried it again. This solved the problem.


I now put the Nano in a zip lock bag in my pocket when I exercize. I have not had the problem since. I will keep you posted.


I would be curious if anyone else suspects moisture is the issue?

Volume turns itself down

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