Canoscan LIDE 100 platen not moving

Question

Canoscan LIDE 100 platen not moving

My canon LIDE 100 scanner was working perfectly, but after a recent move, stopped. The scanner is present in About my Mac, and responds to calls but makes a short grinding noise and then a driver communication error pops up. I tried the scanner under Windows 7 in Parallels Desktop with the same results. I would chalk this up to a hardware problem, but I had a LIDE 35 last year that I chucked for the same reason. Any ideas? thx!!!
coocoo

 Zombie MBP 2.2 4gig  Lotsa Aluminum iMacs  MB 2.4 2gig  iPhone 3g , Mac OS X (10.6.4),  No more PCs, finally!

Posted on Jan 16, 2011 5:11 PM

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Answer 1

PAHU

Level 6

16,723 points

Jan 16, 2011 10:17 PM in response to coocooforcocoapuffs

The LiDE scanners have a lock switch underneath. These are On from factory and have been known to move enough to lock the contact sensor when transported.

If the lock is Off then it does sound like a hardware problem - again 😟

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Answer 2

Jan 16, 2011 10:50 PM in response to PAHU

yes, i tore the last one apart and noticed how cheesy that "switch" is...bit of plastic and a spring. So perhaps its just stuck in the locked position even though its in the open position...
thx!

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