Bluetooth + Wifi Interference issues

TEMPORARY...

I tried changing the WiFi Channel, and it seemed to fix the problem. Then it came back.

Why did the problem come back. I don't know for sure, but here's what I suspect:

After I abandoned the interfering WiFi Channel, so other device with automatic channel selection (maybe in my home, maybe in a neighbor's home) saw the empty channel space, and jumped on that channel.

This might explain why the FIX is only temporary.

I wonder why the mouse/keyboard can't just use the wireless network. Latency?

Bought the Macbook Pro Retina and discoverd that when using bluetooth (streaming music) and Wifi together creates problems. pages are not loading, or the music stops...

Aperently it's and old problem, strange it still excist!

Is there a solution (note: dont know anything about routers and all that ****)

My roomate and I were having the same problem. I have the new Retinal Display macbook and recently purchased the bluetooh enable magic mouse and with it on our internet was practically not working.

After some quick googling, it seems changing the your wireless router settings seems to work. Cisco suggest channels 1,6,11 or three steps in either direction from your current settings. And VOILA we have the internets.

Some other solutions suggested moving the router away from the conflicting devices. That didn't work in our case, but we have a pretty small apartment space.

Good luck.

A

I work in the IT department of a school district, and this year we have purchased about 300 macbook airs. We sent a few COWs of them (Cart on Wheels, ~30 machines per cart) out earlier this school year with no issues.

We've begun replacing aging staff laptops at our two largest highschools; one school is split between Mac and PC, the other is almost entirely Mac. We did the first school, the Mac/PC split, with about 35 airs. No problems.

This last week we went to the almost all Mac school, with ~80 airs, and network connectivity steadily tanked the more airs we installed. We were able to determine there was a large amount of intermittent packet loss at the 2.4 ghz band, but no issues at all on the 5 ghz band. This was effecting PCs and Macs, including older Macbooks (not airs, circa 2007-2008). The problems died down once students and teachers left the school for the day.

We could think of nothing at all different from the rest of the school year, save the installation of a bunch of airs. After reading this thread, I've used Workgroup Manager to disable Bluetooth on all of the staff airs we installed. I'll know if this worked come Monday, and I'll respond in this thread with the results.

I've had the same connections issues on my macbook air, I found the solution on another post and thought I would share on this post.

The problem apparently is when a system is upgraded ie. Lion to Mountain Lion, something from the old system preferences messes up the new system preferences, specifically network settings.

So the solution what worked for me is to naviagate to:

Library/Preferences/System Configuration

Once you find the system configuration folder delete it, wala your bluetooth and wifi will work again!

Disabling Bluetooth did nothing for us. We are going to try out the suggestion from Haida12, but currently teachers are on summer break so they check their laptops out during the summer. Additionally, two things have come up. A recent Apple patch specifically deals with wifi issues, which might resolve this. Also, our wireless manufacturuer, Aruba, came out with an update to their controller that includes better support for Macbook Airs.

I will come back to this post later this fall when things have settled down and we've had a chance to evaluate things, and let you all know if we had any luck. We've got another 300-400 macbook airs to order and ship out to staff before December so hopefully we are able to get this resolved!

Same here...on my 3rd new MBA and even with bluetooth turned off it stil lags and drops wi-fi. Put a call into the higher level support yesterday and had to leave a message...no call back yet...probably busy..

I have had the same issue with the 2007 Apple Wireless Keyboard and 2009 Apple Magic Trackpad connected. With Wireless Diagnostics Utilities running, I notice that the wireless signal degrades when the bluetooth device is actually transmitting to the computer. I can stand right next to the router and not experience disconnection, but can see a significant drop in signal. Besides, it is impractical to stand next to the router with a wireless keyboard and trackpad. Without bluetooth devices connected, Wireless Diagnostics Utilities indicates wifi quality is Excellent in my office. With devices connected, it hovers around Good, then degrades to Poor when the devices are transmitting to the MBA. I have also tried all channels in the 2.4 GHz range, PRAM and SMC resets, and cursing - all with no success.

This is my second new MBA. I returned the first after experiencing issues with wifi/bluetooth and inability to connect to iPad via USB. I retested with a fresh system, after performing upgrades, and after restoring with a Time Machine backup. The issues remain. Apple support is trying to say that it is an issue with my network since this has happened with two MBAs. It is my contention that there is something flawed in the design of the MBA because I do not experience this issue with my 2008 Macbook on the same network, and this has happened with two different routers (ASUS RT-N10+ and D-Link AC750) as well as with a range extender. I will be testing this on my work network later today.

I am entering my third week of dealing with Apple Support, and am getting a little frustrated. I am currently in contact with Tier 2 support and have submitted logs, which I am told will be given to engineering to analyze. I should hear back sometime in the middle of the week.

OK. I have worked my way through tier 2 support. Engineering is convinced that it is environmental (i.e. my router signal is not strong enough). I took the MBA to an authorized repair center, and they ran diagnostics. I was told the hardware is working "as designed." They could not duplicate the issue in the store, but the technician acknowledged that he was standing next to the router. It works fine standing next to my router also; however, this is obviously not practical.

I have yet to call support back. I'm sure that since the hardware is working "as designed," Apple will not acknowledge a design flaw. I am certainly frustrated that a device that is supposed to be entirely wireless cannot be used with wireless peripherals except under the most unrealistic conditions.

I have upgraded to Mavericks and hoped this would somehow solve the issue, but it has not. I'm still hoping for a resolution that does not end up with me buying yet another router.

For our MBAs, upgrading to 10.8.4 or 10.8.5 seems to have resolved the issue. They operate more reliably on the 5ghz band, which has a shorter range than 2.4. We did have to up the number of wireless APs in our highschools (we now have 50 for ~600 concurrent connections), so signal strength definitely makes a difference. It is possible those of you still having the issue may need to get a more powerful wireless router (ours are $500 each). It definitely is not ideal for home users who don't have tech budgets!

alguem tentou usar bluetooth com o magsafe conectado?

bluetooth **** com o sinal mais fraco...

se ativar o wifi **** mais devagar ainda...

será que é por causa que esta tudo no lado esquerdo do macbook air?

alguem pode confirmar isso?

MBA 2013+magicmouse

*HERE YOU GO LADIES & GENTS!!!!* AFTER trying unsuccessfully ALMOST every method in regards to resetting the router, changing channels and anything to do with reconfiguring the IP or network due to bluetooth interfering with wifi, the solution was much easier.....

This bluetooth interfering with wifi occurred shortly after I upgraded to the latest IOS

Go to SETTINGS icon

1) Go to Bluetooth settings (make sure keyboard, speaker or any bluetooth apparatus that you are trying to connect to is off) click on the the (i) icon to the right of the keyboard, speaker that is listed on your Mac or IPad, select " Forget this Device".

2) Go to General settings scroll down to the bottom, click on RESET and select "Reset all Settings".

3) Rebooting will begin- no data will be lost.

4) Go to Bluetooth settings enable bluetooth and pair with your BT apparatus *PRESTO* that will do the trick.

This should save you some time searching through all the forums for the solution, this page seems to have a higher ranking than the other where the solution was listed.

Credits to stoopskc & DrBennett68 for the original posting.

How would I get to my WiFi configuration page to change a channel? This Magic Mouse / MacBook Air conflict is ridiculous. I can't even surf the web with it. I have to use my cheap Logitech mouse -- that works 1,000 x better than this expensive thing!

Thanks BobS;

Changing my AP to 802.11g on Ch5 cured the issue.

2013 MB Air... Read this.

http://support.apple.com/kb/DL1672?viewlocale=en_US&locale=en_US