Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is my Magic Mouse Dead?

I've had it a couple of months only. Today it said the batteries were low and I should change them but when i put new batteries in and made sure it was on there is now no little green light and the system Bluetooth is unable to find the mouse.

What should I do now?

Imac, Mac OS X (10.6.1)

Posted on Feb 3, 2011 11:34 AM

Reply
143 replies

Feb 13, 2012 9:54 AM in response to smartsale

So mine is dead as of this morn. It was never really quick at finding the mouse after a battery change but they always worked (rechargeable energizer and Duracell both worked previously). I've followed all suggestions on here, cleaning battery contacts and SHIFT, CONTROL, OPTION... Still nothing. No green light. I'm assuming this ones a dud? It's less than 6mo old.

Feb 13, 2012 3:46 PM in response to Deandrathol

Try this from IB Retired above - it worked for me


Nick.


=================================


IB Retired



Try this. I had the same problem and called AppleCare. This is what they told me to do.
Lost wireless mouse
FIX- power down computer. Hold SHIFT, CONTROL, OPTION and POWER BUTTON down for 10 seconds and then release. Power on computer. Move pointer over Bluetooth icon on menu at top right. Choose “Set up Bluetooth Device”. When window opens up turn off the mouse for 2 seconds and turn back on. Mouse should show up in window. Pair mouse.


Mar 11, 2012 5:36 PM in response to smartsale

I've had my mac for a month and am incredibly disappointed with the issues so far. Mouse is just the latest problem. The entire unit powered off in the first week. Then after taking it to Best Buy (where it was purchased for a pretty-penny) I got my unit back with a defective mouse (had been fine prior to the 'visit'). It lost it's two finger sllide function and only slides to left for certain pages and on desktop (never right) though it used to. I had an HP laptop top of the line which lasted me 6 years, was impressed with it, but thought that for business purposes (and after it's death) I oguht to be using a better computer, etc. I contemplated several. This was the one. Impressed with features, simplistic operating system, but not the quality thus far. The batteries have been changed in my mouse twice. Today it's possessed because it is zooming in and out like a psycho...cannot get it to stop unless I shut it off. Battery changes never make a difference. I don't know what's going on with this thing and I am back to using a regular wireless mouse (from my laptop). Discouraged and disgruntled (and just try to call best buy or go there to get help (no real people to talk to and waiting in line for two hours before being seen is inconvenient - so is toting a gigantic heavy box back and forth).... No technololgy is fool proof is what I'm thinking.

May 14, 2012 6:36 AM in response to Deandrathol

I had the same problem, no green light but conection was ok, touch ok, click ok.My warranty has expired and i open myself the Magic Mouse.I found sings of oxidation near a diode, the unused pin form the diode make conection with the anode of the diode.I cleen up the oxidation with alcohol isopropyl and now my magic mouse work again.

User uploaded file

I'm sure this is an manufacturer defect.So if you have warranty, good for you.If not take a look inside your Magic Mouse.


Thank You!

Razvan

Jul 1, 2012 7:04 PM in response to jandarc

jandarc wrote:


Sooo amazed and impressed with IB Retired's answer - I had swapped batteries but no green light on mine either. Can't believe that simple move got it back and would love to know why it died in the first place...

Control+Option+Shift+Power actually resets the power management unit found in intel-based Macs. When the PMU malfunctions it can cause, among other things, peripherals to not be recognized by the system.

Is my Magic Mouse Dead?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.