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I just got the iPhone on Verizon and got everything set up yesterday evening. I have a .mac mail account and set that up automatically. My email is set to "Push" and I thought that would mean that I would get the email on my phone shortly after it was received on the server. The only way I get mail is when I open the mail app on the phone. Any ideas as to why this is and what can be done to correct this?
I took my wife's VZW iPhone to our Apple Store after getting nowhere with MobileMe support. After looking at the phone, the genius said "We don't have a solution." I had them replace and activate the phone in the store and the new one works fine. My suggestion: if your email isn't pushing or being fetched, return the phone. Otherwise, Apple and Verizon really won't know about this issue.
I am having the same problem as many posters on this board. I have a new Verizon iPhone and a corporate Microsoft Exchange server. Push e-mail to my iPad has worked flawlessly for two months (my 3g connection is via AT&T). But push e-mail to my iPhone has been sporadic at best. And it is worse during business hours. I called Verizon -- no help at all. I have been working with an Apple customer service rep who has been great, but he had never heard of the problem. We have deleted and reinstalled the Exchange account multiple times. That helps for a while, but then the problem returns. We have deleted and reinstalled 4.2.6 software. Helped for a while over the weekend, but the problem returned Monday during business hours. Very frustrated. I will try to multi-tasking deletion fix. We'll see.
I thought everything was working fine until today. I am sitting here at work watching my phone's wheel icon spinning and spinning as it claims it is "connecting" to out exchange server. This can go on for minutes (3-4) at a time. My "fix" is to shut down the email app, I usually do not leave other apps open. I do have the push setting back on.
Someone at VZW and Apple needs to get their act together.
Otherwise I am enjoying the phone but the email issues are getting tiring.
I should add that at times my exchange email shows "no sender" when I can see the same email on my desktop with a sender. Then the phone syncs the sender.
Took delivery of my iPhone last Wednesday, and exchange emails only coming in when I have Outlook open on desktop, push/fetch has never worked irrespective of 3g/wireless connection. Hotmail as second account fetches fine. I thought iPhone was an upgrade, however this is critical to get working otherwsie I'm back to Nokia E71 which works like a dream.
anyone got any suggestions? Have even installed the apple timeout fix, made no difference.
This has happened to me twice now since Verizon iPhone Launch Day.
The first time it happened I bit the bullet and removed all my e-mail accounts, then added them again (Exchange and Gmail). What a pain.
The last time it happened, I decided to try just the following, which is much easier and takes a lot less time and effort!
1. Close your Mail app (double-click Home button, long hold the Mail icon, click the Red ➖ in the corner of it.)
2. Go into Settings, Mail, Contacts, Calendars
3. For each account you have Mail Push syncing with, click on it and change the Mail slider to OFF. Do this for each account you have Mail Push syncing with. Note - I don't pull any mail from POP3 accounts, just Exchange and GMail, so I don't know if you would really have to turn off POP3 accounts, for starters I would just try your Push accounts.
4. After I turned off all my Mail sync, I opened up the Mail app and it came up to the "New phone" style screen asking you to Add an account.
5. Repeat steps 1-3 again, this time turning ON the mail sync for each account.
6. Open Mail, look there's all your mail again. On my phone it didn't even seem to lose any mails or re-download them. Bonus.
7. Send yourself an e-mail and verify that it's notifying you again.
Turn data roaming on! After days with out push my new iPhone 4 finally pushes email to all my accounts because I put on data roaming 😀 hope this helps the rest of you guys!
Just to make sure everyone is aware, if you turn Data Roaming ON, you can incur substantial roaming charges. You would not likely know about them until you receive your bill, and Verizon is not at all cooperative about crediting overage charges (text messaging, Data usage, etc) back to you. You have been warned.
That said, I don't see how turning on Data Roaming would fix Push unless you were actually in a location where you were Roaming. I would first try the fix I suggested. I would consult with Verizon as to the possible charges you might incur from enabling Data Roaming in your specific location prior to enabling it. There may well be areas that are "roaming" but still "free" but I wouldn't want to Pay to find out the hard way.
Well, I'm not doubting you and nice work by the way but, this isn't the case with hotmail. I have a hotmail account setup (exchange) on my iPhone 4 (vzw). I get emails instantly.
I have found a fix. It is temporary and it isn't great, but it allows you to both receive push notifications and archive mail and view mail as the gmail account. You set an exchange account up and have it sync mail and you also have a gmail account set up to sync mail. Next you send a mail to get the initial push notification to show up. You back track out of your exchange account (at that point you will be in your exchange) and you click your gmail account. Now, when you receive push notifications it will be for your exchange, yet when you actually click the email app you will have your gmail account . I'm fully aware this is more like a hack to get functionality, but it does work. Until Apple releases a true fix I recommend doing this! God bless hope this helps!
The fix is that hotmail does not support push while wifi and mobile data are on both , you have to switch off one of them i think this is bug because yahoo mail push support both wifi and mobile data in same time.
Gmail- set up account as a microsoft exchange account
Yahoo- set up as yahoo account (yahoo won't allow the exchange setup). Open your yahoo mail using the iPhone email, then open every folder you have for stored messages, one at a time. Allow the phone to download all the archived messages, then move on to the next folder. I also emptied my inbox into the archived folders, but not sure this is necessary. Once that was done, push notifications started coming. Hope that helps at least one person.
