Seagate FreeAgent GoFlex Desk frustration

I did this, the icon turned orange, and five minutes later, I was forced to restart my machine again ... just take it back everyone!

I found the solution and it worked for me immediately. I've had no more probloems whatsoever!!!

1. Disconnect the Seagate drive from your Mac.

2. Return the Seagate drive to the store you bought it from. Or sell it on Craigslist if it's too late to return it.

3. Get the Western Digital external drive and plug into your Mac.

4. Problem solved. It worked for me. The relief from the frustrations of the Seagate is amazing!!!

After tons of frustration, and tons of research, I found a solution (thanks to another blog member...but can't remember who...so thank-you anonymous blogger ff you read this!) that seems to work. First remove ALL seagate files/drivers/software etc on your mac. If you don't want to do it command line, or don't have a tool to find the files "Find Any File" app works really well. Just deleting the Seagate app isn't good enough...you must remove ALL seagate drivers from your mac. Then empty the trash and reboot your mac. Next use disk utility to re-format the drive (do NOT use seagate's install software) and voila seems to work great! No more freezing up, shutting down, or dissapearing. Hope this helps =o)

This helped me solve the issue of freezing. The drive is finally usable.

However, another issue remains: it never turns itself off when I eject it. I need to manually take out the power cable. Anyone got a solution for that?

icehawk is right. The solution:

- Go to your Applications Folder and locate the Seagate Diagnostics application. Delete it by moving it to the Tras will ask you for your password. Provide your password and the app will be placed into Trash Can.

- Go to hard drive and open it. Go to the Library Folder and open it. Go to the Application Support Folder and ope Locate a folder called Seagate. Delete it by moving it to the Trash Can. If OS X asks for your password, provide it folder will be placed into Trash Can.

- Close the Application Support Folder. Go to the LaunchAgents Folder and open it. Locate the com.seagate.SeagateStorageGauge.plist file and delete it. Again, OS X may ask you for your password.

- Close the Application Support Folder and then the Library Folder. - Open the System Folder, then open the Library Folder. Locate the Extensions Folder and open it. Locate the Segate Storage Driver.kext and delete it. OS X will ask for your password again. Close all folders. - Reboot your Mac.

When it finishes rebooting, you can now empty the Trash Can.

I then reformatted the drive (again) and it work beautifully.

The solution is to purge the Seagate software from your Mac. I found this on a Seagate discussion forum:

- Go to your Applications Folder and locate the Seagate Diagnostics application. Delete it by moving it to the Tras will ask you for your password. Provide your password and the app will be placed into Trash Can.

- Go to hard drive and open it. Go to the Library Folder and open it. Go to the Application Support Folder and ope Locate a folder called Seagate. Delete it by moving it to the Trash Can. If OS X asks for your password, provide it folder will be placed into Trash Can.

- Close the Application Support Folder. Go to the LaunchAgents Folder and open it. Locate the com.seagate.SeagateStorageGauge.plist file and delete it. Again, OS X may ask you for your password.

- Close the Application Support Folder and then the Library Folder. - Open the System Folder, then open the Library Folder. Locate the Extensions Folder and open it. Locate the Segate Storage Driver.kext and delete it. OS X will ask for your password again. Close all folders. - Reboot your Mac.

When it finishes rebooting, you can now empty the Trash Can.

I then reformatted the drive (again) and it works beautifully!

I have read every single problem and solution on here and for those of you still pulling your hair out, its not you, its your drive. I have 3 of these 2TB drives. One works perfectly. One keeps ejecting its self regardless of FireWire or USB base, regardless of if the Seagate software is installed or not and the third drive refuses to work with a FireWire base but seems to work with USB.

My point is, these drives are finicky and some of these solutions might work for you but for others, they might not work.

By the way, I noticed that two of my drives have the same firmware and one is different but I can't find any mention of what the most recent version should be, or where and how to update the firmware.

I'm new to the forums and this is not exactly the correct section, as I have a MBP, but I have the same issue and it may be relevant to the discusson. I have an early 2011 13" MBP 2.7 Ghz Core i7, 8 GB of RAM, with OS X 10.7.3 .

I previously had a 500 GB Go-Flex external USB drive which worked well, no issues, and it had no external powers supply, it received it's power over the usb cable. I bought a 1 TB Go-Flex drive model STAA1000101 which has one usb cable with a proprietary connector on the drive end, again, no external power, it gets it's power from the usb cable.

Long story short, i've have it about two weeks now and I'm seeing similar issues. some parts of the OS freeze while other parts seem to respond, then the whole thing locks up hard when I try to recover from the crash, and there's no choice but to powercycle the laptop. I leave the laptop on at night and come back to it in the morning and the clock on the screen saver is stoped at at different times, so something happened at those times to crash the OS. The whole thing locks up and again powercycling is the only workaround at that point. These issues started after I started using the drive, and if I disconnect the drive at ngiht, then the system remains it's usual rock-solid self, no hiccups. I use Sophos AV and I run VM Ware and the system is failry heavily utilized throughout the day and into the night, and this is the first time I've seen these stability issues.

I reformatted the drive and removed the seagate software off my system, preferring Time Machine, but the issues remain. I've yet to do any thorough troubleshooitng, but it's one more mac user with an isue with this make of external drive.

Hi, can anyone tell me what SPEED this drive is?

It is not stated ANYWHERE in its specs online. Is it 5400RPM or 7200RPM...??

Thanks in advance....

No, but withthe economic pressures, I'd bet it's the slowest/cheapest drive available. 😟

The problem I found is actually wit the new cable that comes with it. It seems to be a hybrid USB 2.0/3.0 cable and I substituted it with a basic USB 2.0 cable. That seems to solve the issues.

Formatting the drive means that the data is lost. I can't lose the data. I think I'll try zapping the 'P-RAM' first. This is a really strange problem since the drive is seen on the BUS when plugged into USB or FIREWIRE. Its just not making the transition the actual desktop/finder.

I'm going to get a Western Digital Drive after I get this thing working (AGAIN)!!!!!

Here's what I did...

Disconnected the drive base module and placed it in the freezer for 5 minutes. Seriously I'm not joking!!!

Then I Zapped P-RAM three times!!!!

Connected the data cable, then the power cable. It took a minute for the drive to appear on the desktop, but its there now.

Wish I'd seen all of this before I went and purchased my 2TB GoFlex! I've spent the best part of the week searching for issues with Time Machine, only to discover it's the drive at fault. I've always found Seagate internal drives completely reliable, so choosing another Seagate was a no-brainer.

Have deleted all Seagate drivers from my Mac. If the hanging problem returns, the drive's going straight back to Maplin.

😟

Buy an internal and a case for it, cheaper and more compatible,