Top Users in Forum Apple Support Communities Reputation

Umm,

That thread seems to have already stated what I posted on this subject.

It leads to purchases of Apple Hardware and software Products and it's not our job to care.

The whole idea is so foreign to the way most of us have used the Discussions that I feel some are having trouble getting their heads around the thought it might be done differently.

The clue, though, is that "Top Users in Forum" is just that.
The people that have been rewarded over time with Stars for their answer Posts. Not those that have made the best contribution by any other reckoning.

EZ Jim and I often deliberately post the same or similar info in different ways to provide a three heads is better approach, with the Original Poster, to solve an issue across the iSight and iChat Forums.
(It's to do with NLP and how people code info that is sent/given to them)



11:15 PM Friday; February 11, 2011

What I found most interesting is the fact that some of the regulars in that forum seem to think that the OP has been posting under different names, so he does seem to have some sort of agenda - exactly what that might be eludes me though (except that he wants recognition and reward).

I read it that he wants to make sure he is "helping" the "right People" that have paid for and have legitimate use of FCP which I grant you is more likely to lead to people properly "rewarding" him.

As someone reminded me in the other thread, the app used at one point to have a USB Dongle that needed to be plugged in, for security purposes, to make it work.

I think that was before Apple owned it.
http://en.wikipedia.org/wiki/FinalCutPro



11:41 PM Friday; February 11, 2011

it is very obvious that without managing these "restricted" accounts and denying/allowing them access will continue to lower confidence, accountability and respect between registered users, Apple Computer, and Apple Support Communities moderators by the way concern for security here is being discredited all together and shows complete indifference by other users as well as Apple moderators.

I think this is completely nuts and you would do best to find someplace else to pursue your goals, whatever those are.

+understand my reasoning+

You might benefit from reading this:

http://en.wikipedia.org/wiki/Reason#Fallacious_reasoning

Particular attention should be paid to para. 3.5

+respect between registered users+

Most of us already do respect the other regulars/volunteers.

+that I have any agenda leading to properly have anyone rewarded for furthering their own education goals.+

You are now twisting words. Previously you said (following is a compilation of some of your previous statements in no particular order):

+receiving any accurate recognition and reward from working with an unregistered user on a mac clone or hackintosh for free?+

+I did not earn my certification to be a professional philanthropist on Apples Professional Application forums+

These forums are populated by users/volunteers. We help because we enjoy helping; I don't believe any of the volunteers would be delusional enough to consider themselves a professional philanthropist. If you need a reward, there are several online sources to receive personalized rewards.

+the issue of the indifference that Apple portrays here specifically with Apple Professional applications+

+Apple Support Communities moderators by the way concern for security here is being discredited all together and shows complete indifference by other users as well as Apple moderators.+

If you were to actually take the time to read the Terms, you would deduce that 1) these are +*user to user forums*+ (including the forums for the so-called "Pro" Applications) and Apple generally does not get involved and 2) there are no "moderators" as such, only hosts. Hosts generally do not partake in threads:

+What is Apple Discussions and how can it help me?+
+Apple Discussions is a +*user-to-user support forum*+ where experts and other Apple product users get together to discuss Apple products. You'll find a wealth of information about your favorite Apple hardware and software products that will help you get the most out of your purchase. You can participate in discussions about various products and topics, find solutions to help you resolve issues, ask questions, get tips and advice, and more.+

and:

+Who are the Apple Discussions personnel?+

+Administrators—Administrators are Apple Employees who focus on maintaining, updating, and enhancing the discussion forums. Administrators will also attempt to maintain proper decorum in the discussion forums. Due to post volume and other factors, Administrators may not respond promptly, or at all, to these discussions.+

+Apple Hosts—Hosts are Apple Employees who focus on gathering technical feedback that will be forwarded to the appropriate Apple group. They also help identify possible content for Apple's Knowledge Base and, when possible, they correct erroneous information in the forums. Hosts will also attempt to maintain proper decorum in the discussion forums. Due to post volume and other factors, Hosts may not respond promptly, or at all, to these discussions.+

+Apple Employee—Employees of Apple who are not Discussion Hosts may have an Apple Employee text link that appears when they post. These Apple employees volunteer their time to assist with products for which they are familiar. Since they are answering questions outside of their normal responsibilities, they may not always be available to respond to questions.+
+Important: Employees of Apple Computer, Inc. ("Apple") may respond to issues within this forum. Apple is under no duty to provide a response to an issue, or to do so in a timely manner. If Apple responds to an issue, it is Apple's intent that the information provided is accurate and reliable. However, given the expectation of the forum to provide real-time responses, not all information will be readily verifiable. ACCORDINGLY, APPLE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, AS TO ANY INFORMATION PROVIDED BY IT UNDER THIS FORUM, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. Users of this forum may want to refer to information provided by Apple through its Knowledge Base database at www.apple.com/support for more detailed information on a particular issue. Apple may provide information that is relevant to an international issue, which may contain references or cross references to Apple products, programs, and services that are not announced in your country. Such reference does not imply that Apple intends to announce such products, programs, or services in your country.+

audioveritas wrote:
what has been developed in the place of this security approach. at least when a USB Dongle was being used to make an app work their was accountability and respect between registered users,

So, are you saying that in order to be respected, we need to prove we registered software? That is flat out absurd.

And accountability? What are you talking about? All we are accountable to here in these forums are the Terms of Use, which Barabra so kindly posted most of for you. The only way to gain respect and status (for what ever that means) here is by getting points from other users for giving them answers they find useful. If someone gives me points for saying that the reason their iPad doesn't work is because it's a full moon on a Tuesday, well, I get points. And I'd still get the points even if they were only pretending to own an iPad.

What are you doing to earn the respect of your peers here? Are you answering questions? How have you proved to us that you actually know anything?

No one is here to further your career. Of course, if you hang around, you may actually learn things that will further your career.

Hi,

First of all For the points

In this bit:-

I read it that he wants to make sure he is "helping" the "right People" that have paid for and have legitimate use of FCP which I grant you is more likely to lead to people properly "rewarding" him.

I was stating my view to another poster whilst conceding, that whether my view was true or not, that they may have a point that you wanted to join the Top Users list.

Many people do seem to have taken the idea that you want this.

I was trying to offer a view that in fact helped you (you gave points for it) and then you claim that I am discrediting you. To quote:-

although, it appears you still are misunderstanding and discrediting me by the comment that I have any agenda leading to properly have anyone rewarded for furthering their own education goals.

I took me a while to realise the Edit contained a Question:-

As far as an app at one point used to have a USB Dongle that needed to be plugged in, for security purposes, to make it work, well, what has been developed in the place of this security approach ?

(I added the capital letter and the Question mark)

I think I made it quite plain that I did not think it was my job to worry about that about any app.
I believe someone also said it in the sample thread that was linked to.

The last sentence does impart the idea that you want registration at another level for the Pro App Series. (I did have to read this three or four time to make sure I had an understanding of what you meant due to the length of the sentence)

On the other hand the issue of only Dongle users were registered and therefore likely to have posted defeats 1) the way the Apple Discussion Boards are currently run 2) Blocks test use of the app - in any form - which was demonstrated, in the other thread, to lead to further Hardware and software sales.

The reverse of that is that it is a bit like having to pass a Driving test before even getting in a car. The logical step, although somewhat extreme, is that people would have to pass a test before owning a computer let alone buying apps for it.

Overall I find your posts intense, somewhat confrontational and convoluted at times.

Several other posters have also mentioned that they have not understood what you are trying to say.

Not once have you stopped to make the message simple as in " Yes, I want a Professional Only Discussion area for Pro Apps"

However I can understand the wish.
What I can't see in your posts is some understanding that what you are asking for seems to be outside what most people think Apple Discussions is about.

The message anyone gives is only as good as it is understood by the person receiving it.

Bearing in mind your original Question "Can I be certain that I am helping other Professional users of an App" and your wish to have your own education 'properly rewarded' - the answer has been stated quite clearly that it does not fit with the current view by the majority of other posters who believe it works differently.

This makes your Question become " Can we have Professional Only Areas for Pro Apps ?

Apple is unlikely to state why they don't persue these users that have not properly registered.
People, in both threads, have suggested why this may not be the case.

I see Barbara Danials1 addresses some other points about your posts in some detail as well, so I will not repeat that here.

Eric W.'s first reply to you actually covered the original question:-

audioveritas,

The Top Users is based off of contributions to Apple Discussions and the points they have been awarded by other members of the community. This is not based off any certifications, training, or other merits. We have top users that are consumers as well as professionals, the one thing they have in common is their knowledge and willingness/desire to share that knowledge to help other users in their spare time.

-Eric W.

You may find this a better place for those talents you have. http://forums.creativecow.net/applefinalcutpro
Or any of the others in this Search



7:54 PM Saturday; February 12, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Message was edited by: Ralph Johns (UK)

Corrected a spelling mistake I spotted (doesn't mean there are not others) 🙂

Personally I'd be happy for any posters here to have registered common sense or basic English skills, but if that was to happen we'd be listening to the sounds of crickets and watching tumbleweed rolling by.

Just satisfy yourself with a double dose of superiority when you answer questions.

Your reward will come in the next life, or in my case when iWork gets updated and bug fixes, whichever comes first.

Not sure I will live to see it! 😉

+yes, yes, and yes, a Professional Only Discussion area for Pro Apps is crucial+

Apparently, you still have not read the Terms of Use? +*Apple designed these forums to be user-to-user forums.*+ Period.

+what I am asking for seems to be outside what most people think Apple Discussions is about+

It is totally irrelevant what "most people" think. Apple owns this website. Apple set it up to be user-to-user - period.

You can change that once you own 51% of Apple stock; until then, your arguments are pointless and tiresome at best. Instead of continuing, you should check out the sites Ralph Johns(UK) linked to:

+You may find this a better place for those talents you have.+ http://forums.creativecow.net/applefinalcutpro
+Or any of the others in this Search+

They may give out the recognition and rewards you think you deserve. Proper sentence structure, punctuation, and grammar will help when dealing with professionals.

Message was edited by: Barbara Daniels1

+Apple needs to have a way to prevent users that have not properly registered professional applications and address why there is no security in their own Apple Discussions or Apple Support Communities .+

A question from a user who has not "properly registered" is just as valid as a question from a user who has.

There is no need for "security" (other than having to create an account and sign in) in order to have a friendly question/answer discussion - period. In case you haven't heard: this is a free country and a democracy; the same principle applies to the Discussions.

I'm done here.

Apple needs to have a way to prevent users that have not properly registered professional applications and address why there is no security in their own Apple Discussions or Apple Support Communities .

This is total nonsense and it is a delusion for you to think otherwise.

Not that I agree, nor can I usually follow, his arguments here, I did read some of his posts over in the Logic Pro Forum and in one of them he came close to making his point.

Now I should explain that I do not have Logic Pro and I tend to stay as far as possible from the Pro forums as I possibly can as people over there can get very, very touchy about their credentials and about how to do things using Logic Pro (or Final Cut, or Aperture, etc. I also avoid the Aperture forum even though I use it). Some very active people in those forums think they use REAL software while the rest of the forums (especially iPods/iPhone) are about toys. There are even some in the OS X forums that feel this way.

In one of his posts in the Logic Pro Forum he mentions the support site for CuBase, another recording studio software site (start a flame alert: I've used CuBase and I really would consider it "professional" software and Logic Pro is "prosumer" software). To access the support site for Cubase you do have to provide proof that you have purchased a legitimate copy of the software and wait for approval before you participate. This way you know that everyone who is using the forum has indeed purchased a legitimate copy of the software and that they are probably knowledgeable in its use, as it is way to expensive for most hobbyists.

So maybe, if he is still reading this, he should suggest a compromise. Somewhat like the iOS Developer forums, or other Developer forums, where some of us can't go as we have not paid the price, Apple could establish a (for pay) professional's forum where you would have to provide a serial number (I know about cheating and all, etc.) and a credit card number. And professionals could participate in that forum, which the prosumer Logic Pro forum would stay open here. Then everyone is happy, and there were people over in the Logic Pro forum that agreed with him. They just don't come over here. Is suggest that it be a paid area due to the low cost of Logic Pro and no maintenance plans. CuBase and others are much more expensive, with paid maintenance plans, which pays for the closed support forums.

This is the place for Feedback About Discussions, he has provided such feedback, so maybe Eric W. as the top moderator could pass this idea up the chain for consideration.