Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Contact names not showing

More often than not,the contact's name does not show on the iPhone 3G when some one rings me whose name is in the list of Contacts

The Call Forwarding does not work
Bijay

HP=Compaq, Windows XP

Posted on Feb 12, 2011 10:03 AM

Reply
Question marked as Best reply

Posted on Mar 16, 2011 7:03 AM

I have similar issue.
When somebody calls me, although I have his number saved in iPhone Contacts, Contact name is not displyed but only number.

Strange thing is that when I check Recent calls (log) later, contact name is properly displayed.

Number displayed when receiving the call is completely the same as one saved in my contacts ('+', spaces, everything the same).
Also I dont have duplicate contacts with the same number.

iPhone is new and just activated.
117 replies

Feb 23, 2012 11:05 PM in response to impious-rocker

Hello,


Same here, have changed, and changed, the region, have switched of the International Assist, switched off phone, rebooted phone, issue still exists.


My country, Ghana, by the way, is not listed in the Regions.

Normally would leave on the United Kingdom, but have tried every other region just to try and resolve this issue,

no luck.


What is "Springboard", BTW...?

Feb 25, 2012 9:58 PM in response to CIRider

A new dimension to this problem:


Okay, here is what I did.

1) I changed the "region format" back to United Kingdom; restarted my phone; made one manual entry of my other phone number (from a different carrier, let's assign it a name "Carrier-B) into my contacts with "international code"; called to my number (assign a name Carrier-A) in iPhone and Voila..!! It displayed the name. I, then tested it on an incoming international call and it displayed the name again, instead of displaying "blocked call". Now, the problem persists with incoming calls from "Carrier-A" (mobile + landline [landline in Maldives is also operated by Carrier-A]). Carrier-A hold the major market and almost 90 % of all my local contacts are from Carrier-A. In the end, I am still left with no name display from majority of my contacts.


So, I reckon, this caller-ID feature is programmed as operator dependent by Apple. I could be wrong. Anyone with a better inference?


P.S: Carrier-A & Carrier-B are not the official Apple partner. What I came to know is that Carrier-B has an infrastructure based on AT&T and Carrier-A has some different (I forgot the name. I'll mention it in my next threat after reconfirming it).

Mar 12, 2012 7:16 AM in response to charlesbots

Aww.. I am sorry to hear that. It's strange though, as from what I heard and read on different forum, the new update has solved the caller I.D. issue.


Well your country "Botswana" is mentioned in the "Region Format". Double check if you had it selected. If, not select it and then "Restart" your phone and then call on your iPhone number from a different line/mobile to check if it solved the issue. (Make sure to save that number first in your contact with International country code).


If it doesn't work, then try this.


Do a hard reset. (press and hold "display on and off" button on top along with "home" button for about 20 seconds. Ignore the "red slider" till it shows the apple logo. You will not loose any data. Try calling on your iPhone number again.


if it also doesn't solve the issue , then try this.


Change your "region format" to different countries one by one (excluding ones in which display fomat is in the local language) followed by a "Phone restart" after each change. Once restarted, call on your iPhone number from a different line/mobile to check if it solved the issue. Begin with "United Kingdom" first.


I know it sounds like a nerve wrecking drill, but I think it worths a try if it solves the issue in the end.


One more thing. Make sure you don't have the same number (with or without international code) saved in 2 different contacts. In that case, it won't show the caller I.D. Also, if you have saved the same number for a particular contact with AND without International code (work around for your local SMS and calls); remove the one without an International code and then see if it displays the name for that contact. (I am just improvising).


Message was edited by: impious-rocker

Apr 25, 2012 10:38 AM in response to Bijay

I just got my iPhone 3GS officially unlocked by AT&T since it's out of contract. I popped my Korean SIM card in tonight and after that only some of my texts were showing the number and not the name. I tried changing Region Format to no avail.


Short term solution I just added the number to the phone and got rid of the old number without the country code and added the new one with the +1 for the US numbers that weren't displaying correctly.


I have to go get a new SIM Card from my carrier here since the one I put in didn't work. I guess I'll have to wait until that happens to see.

Contact names not showing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.