Diagnostics Test: Please plug FW?

Thank you :-)

It reformatted OK and it restored OK to a new fresh start.

i will reload again from iTunes.

I expect there will be a certain pijnt or amount at which the error will occur, if any.

If the reformat did its job properly the pending sectors that don't read/write reliably will have been mapped out for fresh ones. Of course there is still a risk that there are some other bad sectors somewhere on the drive, in which case you may have to repeat the process once or twice. As long as the numbers don't start spiraling upwards however it should be OK.

tt2

turingtest2 wrote:

Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats.

What if stats are not revealed? My ipod classic simply shows "[Open Device...]" and seems to freeze there. Is this just as bad as Gene's "[Can't Open Device]"?

I've been able to access the iPod in Disk Mode, but have not had any luck repairing the disk (with Disk Utility), or restoring it with iTunes (error 1434).

Yep. If you can't even access the HD stats, and neither disk utility or iTunes can get anywhere then I think it's time to call it. 😟

tt2

turingtest2, I did as you explained on my iPod 80 gig, and got 688 reallocs, 216 pendings, and 19 retracts. That is get a new ipod status isnt it?

It's not ideal, but it might be worth trying the low-level format method at least once. Scroll down this post to the "super-fix" section and give it a go.

tt2

thanks for the input, although the link f the super fix leads to a page cannnot be found, I have already tried it, the problem that im facing is that my ipod froze a couple weeks ago, i plugged it in and nothing, it just froze and i couldnt do a thing, i reset it and it went to restore mode, but after that every time i try to resotre it an error occurs, specifically error 1439.. and ive done a bunch of things but none seems to work

Weird, the links work for me. The relevant bit tells you to format the drive from Windows.

ERASE YOUR iPOD (WINDOWS XP)

• Open "My Computer" on your Desktop
• Select "IPOD". It should be listed next to your C drive.
• Right click and chose "Format"
• Select "FAT 32" and <Format>
• Reboot Computer

ERASE YOUR iPOD (WINDOWS VISTA/7)

• Open "My computer" on your Desktop
• Right-click on iPod
• Click "Format"
• Select "Restore Device Defaults"
• Press "Start"

after which you restore as normal in iTunes. It does a more thorough job of preparing the device for the restoring but it still can't fix unreliable sections of the drive. If, however, previous use has flagged up all currently unreadable sectors then the process should have caused these to be mapped out and it should be possible to get some more use out of your iPod.

tt2

Hi, after trying to do this a couple of time I still have the same issue, when I try to restore the ipod I get the error 1439, thanks for your help.

Then I think it is time to decare the iPod dead. 😟

Did you successfully format the drive? Were the pending sectors cleared afterwards? Were there more pending sectors following an attempt to restore? It could be worth trying another computer and/or another lead just to rule out problems there, but if the pending/reallocs figures just keep climbing then it is the drive itself that is shot.

tt2

Hi tt2,

I've looked through a few discussions dealing with problems like mine, and you seem to be the most knowledgable. 🙂

My problem started about a week ago when I bought some new music. I had just plugged it in that afternoon, and trimmed my content. I put a few things in new, but took much more out. I left the iPod to charge after the transfer, and it worked fine after disconnecting. I bought new music, plugged the iPod in, and was chagrinned to find my computer doesn't recognize my device. I tried several cables... none worked.

I went on Youtube and figured out how to restart my iPod (Classic, 30gb, gen- I don't know... second hand. 🙂) Now I've been running tests. All the tests are cleared, some of my USB cables didn't work, and some did. I can't get past the FireWire test, but all other aspects are functioning fine.

Is it the computer? No, I've plugged it into three computers it had been previously connected to, and one it hadn't... no change.

IO>HardDrive>HDSMARTData:

Retracts:22

Reallocs:0

Pending Sectors:0

PowerOn Hours: 505

Start/Stops: 22268

HD Info:

Model #, HDSN, (I figure you don't want those.)

Total LBA:

58605120

Total Size: 27gb

Temp: current 35c

min 252c max 49c

(No idea what these^ mean.)

Is there a way to wipe/format/SOMETHING my iPod? It runs just fine, but it is un-recognized. Or, is there a way to manually tell the computer that there's something in its drive?

I'm totally up for putting commands/etc. in to get through the back doors, if you know any. 🙂

The stats all look good. You can't test FireWire without access to, um, a FireWire port, so don't worry on that account. Reset the iPod again. Power down, then restart your computer. Any better? If not put the iPod in disk mode. Does it show up in Windows Explorer/Finder? Still no joy and you've tried other cables I'd check for fluff in the iPod docking port, extract gently with a toothpick or needle if that's the case. If not, test connectivity on a different computer.

tt2

Yeah, I was just saying I tested averything except FW. I don't have any need for it and know it's irrelevant.

I've reset it numerous times, just did it again. Powered down/restarted, no change. No fluff, blew out a tiny bit of dust. No change. Tried it on the other pc... no change.

How do I put it in/what is disk mode?

HT1363: Putting iPod into Disk Mode

tt2

Hi tt2,

I could really use some help.

iPod was dead in bag last week (iPod Classic 160gb), so threw it on speakers/charger. It started up & there were no files music or vid on there, but was working fine to set an alarm. Minor freak out to which I reset the ipod - it got stuck in startup loop.

Have tried connecting to laptop (Win7, all USB 2.0 or 3.0 ports) using 3 different cables & all ports. Am getting it recognized in Disk Mode only, not in normal mode - screen shows apple nonstop in normal mode & won't connect.

Ran diagnostics and Smart Data has the following:

Retracts: 899

Reallocs: 4

Pending Sectors: 1

PowerOn Hours: 998

Start/Stops: 589

Temp: Current 29c

Temp: Min 13c

Temp: Max 52c

Am running the most current iTunes, but whenever I try to restore iPod it comes up as a fail, also tried to format in Windows & that too failed.

I can feel the HDD starting up whenever i reset, and the fact that I can get it connected in Disc mode tells me it's not a HDD failure - fair assumption or not?

Would really appreciate any help you can give me! Feeling very lost without my iPod.
Thanks,
Jaksinap 🙂