Canon ir c3380 driver doesn't show up in "Add printer"

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Level 1

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Canon ir c3380 driver doesn't show up in "Add printer"

After installing Mac OS X v10.6. My Canon IR C3380 no longer shows up. I've uninstalled all previous canon drivers per PAHU's direction and installed the latest driver found on Canon's website UFRII_v2.21. Still no luck when I try to add the printer. There's a list of canon drivers that shows up "add printer" dialog box, but the 3380 is not part of that list. Thanks in advance for any input and help!

Mac OS X (10.6.6), Canon ir c3380

Posted on Feb 16, 2011 6:12 PM

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Answer 1

PAHU

Level 6

16,723 points

Feb 16, 2011 8:03 PM in response to Ben Pham

Hello Ben,

Based on your posting I believe that you are expecting to see the iR C3380 in the Default Add Printer view. This will not occur with OS X 10.6 because the AppleTalk protocol, which was responsible for making the printer appear in the Default view, is no longer supported on OS X 10.6.

So to add the iR C3380 on OS X 10.6 you will need to use the IP > LPD protocol. This means that the iR C3380 will need to have a valid IP address registered for your network. If you know the IP address then you can add the queue by selecting the IP icon and then changing the menu to LPD. You can then enter the IP address of the iR C3380, leave the queue name blank and then in the Print Using menu, select the "Canon iR C2880/C3380 UFR II (UK)".

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Answer 2

Ben Pham Author

Level 1

0 points

Feb 17, 2011 4:13 PM in response to Ben Pham

PAHU- Thank you so much! It worked instantly! Before posting on this site I spent hours on the phone with Canon's technical support and they didn't have an answer for me. Appreciate your help.

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