"could not sign in please check your network connection and try again"

Question

"could not sign in please check your network connection and try again"

I get this error when trying to sign in to Facetime on my mac -

"could not sign in. please check your network connection and try again"

Network is absolutely fine, so don't know why it says that...?

Any idea?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 25, 2011 4:28 AM

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Answer 1

Sep 16, 2017 12:15 PM in response to iiiFrank

My apple ID account won't logg into my facetime on my mac . Its says " could not verity email address please your check network and try again". I have tried over and over again and have checked to see if m email is vaild, which it is and it still wont work. hat could be the problem.

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Answer 2

Feb 25, 2011 9:46 AM in response to adamblacky2411

Same problem here. Downloaded it yesterday and it wont let me use my @me.com username. It says the same thing

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Answer 3

deannahb

Level 1

10 points

Feb 25, 2011 10:07 AM in response to almondo100

Same here 😟

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Answer 4

djwsax

Level 1

0 points

Feb 25, 2011 11:25 AM in response to deannahb

On the phone with tech...with the same problem...so far, no solution

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Answer 5

Feb 25, 2011 1:59 PM in response to djwsax

Anyone else think how ironic this is, the free BETA app had less problems than the one we paid 5p for (or $1)...!

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Answer 6

Feb 25, 2011 4:07 PM in response to adamblacky2411

My iMac is wirelessly connected to my router. Any chance a hard cable connection is required?

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Answer 7

Feb 25, 2011 4:21 PM in response to adamblacky2411

i'm having the same problem. please, somebody post a solution!

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Answer 8

djwsax

Level 1

0 points

Feb 25, 2011 4:56 PM in response to adamblacky2411

Spent over an hour with tech online and phone and they couldn't fix it. It maybe a few days before they can come up with a fix.

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Answer 9

RavenStu

Level 1

0 points

Feb 25, 2011 5:22 PM in response to adamblacky2411

I could not sign in either and got same error using my verizon.net email address. For kicks I changed the .net to .com and it did try to register and validate that time. For some reason it may only accept .com addresses. Need to fix this!

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Answer 10

Feb 25, 2011 5:47 PM in response to adamblacky2411

Could not log in.
I have the same problem. Interestingly, if I shorten my email address by dropping the country code, I gete the email requesting verification. does this mean the Face Time address window is too small to accept long addresses?

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Answer 11

macboom

Level 1

0 points

Feb 26, 2011 12:58 AM in response to adamblacky2411

same here
If someone help its will be great

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Answer 12

Feb 26, 2011 7:53 AM in response to adamblacky2411

Same problem. iMac connects no problem. Macbook gives the error.

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Answer 13

BillyNg

Level 1

0 points

Feb 26, 2011 10:07 AM in response to adamblacky2411

same here.....waiting for solution

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Answer 14

Feb 26, 2011 11:50 AM in response to adamblacky2411

Same here, sign in with my apple id and I get the message.

:o(

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Answer 15

nwise

Level 1

0 points

Feb 26, 2011 2:18 PM in response to adamblacky2411

I bought my new Mac Pro last night and was having the same problem. after hours on the phone with apple, i was told to contact Verizon (my DSL carrier) and confirm all of the following ports are open :Ports:
443 tcp
3478 – 3497 udp ports
5223 tcp
16384 – 16387 udp ports
16393 – 16402 udp ports

Verizon determined that the software on my modem was out dated. They were able to remote in and download and install new software. Once that was completed, Facetime worked fine.

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