"could not sign in please check your network connection and try again"

I get this error when trying to sign in to Facetime on my mac -

"could not sign in. please check your network connection and try again"

Network is absolutely fine, so don't know why it says that...?

Any idea?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 25, 2011 4:28 AM

Reply
74 replies

Feb 27, 2011 1:58 PM in response to adamblacky2411

I'm having the same problem as everyone else with the FaceTime from the Mac App Store. For what it's worth, I had the beta which worked fine, even right up until I bought the new version in the app store. I've tried connecting from public (university) and private (home) wireless, and from an ethernet connection from both as well. No change, no difference.

I'm assuming this is some kind of software glitch? Hopefully Apple is aware of it and will update soon...

Mar 3, 2011 3:17 AM in response to adamblacky2411

It gets worse! Previously, I could get past the "try again" message by deleting the country tag from my address. So, out of frustration, I figured the answer was to record that as my Apple id address. Duly accepted and recorded. Eureka! So logged in using my "new" email address. Up came the "try Again" message. I've had it. Back to Skype. Sad, because FaceTime looked so good. The $1 I'll write off to experience. ⚠

Mar 3, 2011 8:19 PM in response to jgbeagle

I was having the same problem as others; beta worked fine, but received 'could not verify the email address. Please check your network connection and try again.' after downloading the new version. I went to appleid.apple.com and logged in to the apple ID acct I was trying to use. After verifying the email address (the same one I was using with the beta), I was able to log in.

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"could not sign in please check your network connection and try again"

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