24" LED Display with 2011 15" MPB

Hey all,

I've had this 24" LED Cinema Display since it came out and have been using it with a 2010 MBP until now - I upgraded to a 2011 15" MPD (2.3 Core i7 with high-rest matte display) and now with this new MPD, I intermittently get the 24" LED display turning all black before going back to showing my display. It's happening pretty often. Is anyone else experiencing anything similar?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 26, 2011 1:01 PM

Reply
758 replies

Sep 28, 2011 4:26 PM in response to DanRyb

This latest fix from the backdoor of Apple really seems to fix the problem. ZERO blackouts this afternoon. While they would previously come and go, I never went this long trouble-free. I'm surprised this time, because none of the previous fixes did anything, and I was getting ready to march down to the genius bar with all my gear. I have a new MBA with my older 24-inch ACD.

Sep 28, 2011 5:22 PM in response to buskraut

This would certainly figure. They post it, hide it, and then list it in software update later on so as to make it appear as the fix has been out a while. And I just upgraded to two new thunderbolt displays. The store was a HUGE help, but if Apple's phone support had simply said something more specific earlier on I certainly would have loved this route as a solution if it is indeed a fix.


The whole handling of this situation is just making me shake my head. Hope it fixes it for you guys! I know it's been a long time coming.

Sep 29, 2011 2:15 AM in response to DanRyb

MacBook Pro 15" 2011/Cinema 24 here...


I haven't had a flicker since the install so I assume that it is working or at least fixes the issue to be discrete.


Couldn't agree more with helloniklas, this has been a terrible "display" from Apple on consumer care. In the past I have had confidence in their Apple Care and extra lenghty support measures but now I know Apple Care is money in the can.


Just a simple thing as a webpage with the error and a notice that they are working on it would have been the least to expect of a problem with this magnitude. Since both companies and regurlar users we're experiencing this issue.


If it weren't for OSX and the drooling designs (silent, slick, backlit keyboard) of the computers I would have left months ago.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

24" LED Display with 2011 15" MPB

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.