Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 2

215 points

There was a problem -- LOCALIZE

Trying to order prints from Aperture (after some pretty clunky signing into my Apple account) I got an error message that said only "There was a problem -- LOCALIZE."

Anyone know what that means or how to deal with it?

Thanks.

MBP 15" i7, 2.8GHz, hi-res, non-glare, Mac OS X (10.6.6), iPod Touch 4G, iPod Nano 5G, Aperture 3.1.1

Posted on Feb 28, 2011 6:43 PM

19 replies

MarkPek Author

Level 2

215 points

Jan 9, 2013 11:41 AM in response to ByggemandBob

I've had this problem for YEARS. And, today, the only way I was able to overcome it, while ordering a photo book from Aperture, was to create an entirely new Apple ID! I tried everything else multiple times. Terrible! Now I have three Apple IDs. Does anyone know how to delete one?

léonie

Level 10

194,935 points

Jan 9, 2013 12:45 PM in response to MarkPek

Does anyone know how to delete one?

You cannot delete AppleIDs, you can only stop using them.

Last year, after several AppleIDs had been compromised, Apple tightened the security measures. Your old AppleIDs will not work, when ordering from the Apple Store or iTunes Store, if your security questions and the password need fixing. They should conform to Apple's new security standard; the answers to the security questions at least six characters, the password should contain capital letters, lower case letters, numerals.

See: Apple ID: Tips for protecting the security of your account

Regards

Léonie

Jan 21, 2013 9:06 AM in response to MarkPek

This also worked for me (re-entering my current AppleID credentials as if it were a new account). It didn't (as far as I can see) destroy my existing AppleID.

Kertzy

Level 1

0 points

Mar 13, 2013 7:07 AM in response to MarkPek

I had this problem last year. Supposedly it was a password problem. One of my security questions did not contain numbers - What was your first pet's name? (go figure - no numbers are applicable). Was able to order prints after changed the answer to include a birth year.

Just tried to order a photo book - same issue localize error and not able to order books. Apple just does not want to take our money.

FYI - My apple id works with my apple tv, buying music, books, etc. It just does not work with Appeture. I can't beleive this problem is going on for so long. I never had any significant issues with my apple id and computers, ipads, etc.

There was a problem -- LOCALIZE