MacBook Pro 2011 17" hard freeze

Did they charge you for the logic board and ram or did they offer it to you?

$310 - flat fee. Took 12 days to come back.

Yepp. My motherboard originally died a couple days before it's 2 year birthday. For $2200 machine... that's ridiculous.

All most the same as your case. My laptop is late 2011 15"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Same problem with May 2011 15 i7. Feedback form submitted. There appears to be a design/manufacturing issue with these machines. Taking ours in to local store today.....

Defski66 > Are you going to pay the 420?

My i7 Early 2011 17 is undergoing intermittant freezes where its either grey screen or split screen. Mouse curser still works!!! Any thoughts before I drag it down to the genius bar?

Yes, should be ready to collect tomorrow.

Take a look at this thread and seen if this method can help you. http://forums.macnn.com/103/iphone-ipad-and-ipod/351485/no-sound-ipod/

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I know Macbook Pro's don't run on IOS.

I used that link as a reference to show how to call Apple.

Where is the phone number, why don't you post it here rather than making others search the thread for it?

I am not sure if there is a dedicated support line for Macbook Pros but they can try calling 1-800-MY-APPLE (1-800-692-7753)

Airbum88, greetings; If you look at the bottom of this page, that very number is listed.

Ciao.

As I told 200 messages ago, only thing why MacBook Pro run hot is because of the malfunctionin in the facility.

I resolved that and I'm running cool MBP.

Read post at the start.

If it was a heat issue, which it isn't - then we wouldn't be here still.