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new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

Reply
968 replies

Nov 11, 2011 9:26 AM in response to JWD88

JWD88 wrote:


Oh, forgot gateway info:

It is a 2Wire 2701HGV-B. AT&T DSL.

The modem2701HGV-B supports only 802.11g (54MBit/s) wireless, 10/100 LAN and no modern WPA2-PSK security.


On that you may eventually replace it totally or keep it as modem only and use a modern 2.4GHz/5GHz 802.11n wireless access point (router) to set up your home network.



Lupunus

Nov 23, 2011 6:48 AM in response to LaraJones

Hi all,


Well I've had this ongoing for some time now, I guess ever since I bought my mac in March.


Basically I finally bit the bullet, performed a bucket-load of tests and went to the Apple store. These tests included:


Connecting via Wireless N resting

Connecting via Wireless G resting

Connecting via N while downloading from the internet (40% packet loss)

Connecting via G while downloading from the internet (0% packet loss)

Connecting via N while pulling a file from my local server (40% packet loss)

Connecting via G while pulling a file from my local server (0% packet loss)

Connecting via N while sending a file to my local server (strangely 0% loss!)

Connecting via G while sending a file to my local server (0% packet loss)


I presented the Apple "Genius" with all the tests with screenshots in a nice document on my mac and left them to read through it. After this, we performed some more tests in-store. We also set some tests going on the demo MBPs in the store! Which funnily, all had the same problem as myself! The Air I tested didn't.


They agreed to send my mac away and replace everything inside. Great!


So 4-5 days later I return to the store to pick up my mac and decide to test it in-store.. and the problem is still there! A couple of the Geniuses (Genii?) look at it and they eventually decide to simply replace my mac completely. Luckily for me, the newer model had been released so I would be getting a free upgrade too!!


Anyway, the new model arrived, I got it home and tested it straight away.. and it's got the same problem!! So I'm back where I started, but with a slightly faster and larger hard drive-equipped MBP!


One thing to note is all of the models that were tested had the same Broadcom wireless chipset.. Out of all of these tests, the only one without the problem was an early 2010 MBP!


My current MBP:

en1:

Card Type: AirPort Extreme (0x14E4, 0xD6)

Firmware Version: Broadcom BCM43xx 1.0 (5.100.98.75.18)


I'll be going back to the Apple store next week to see if I can have this escalated to the relevant Engineering/Development department. I don't pay a grand for a laptop that has worse wireless than my £100 netbook!

Nov 30, 2011 12:37 PM in response to LaraJones

I found the solution. I enter my router settings and in firewall options turned off ( unchecked ) IP Flood Detection . Really tried with it or without it and that seems to be the problem. I hope that this post will be seen by APPLE and will be fixxed in another update so i don't have to turn that off. Hope it's nothing dangerous turning it off.

Dec 2, 2011 8:56 AM in response to LaraJones

I didn't go through all 61 pages, but from what I did read, I didn't see what has helped me. My wifi was dropping connection as well, but it happened mostly during full screen such as games or videos, but it did happen randomly sometimes. I tried a ton of stuff with the router and my late 2011 15 inch MBP and none of it worked. I finally called apple and this is what the guy had me do.


1) Make sure everything is up to date, as just about everyone else has said.

2) Turn wifi off.

3) Open Finder.

4) Go up to the menu bar to Go and select computer or the shoprtcut is shift+command+C.

5) Destination Macinstosh HD>Library>Preferences.

6) Once in Preferences, find SystemConfiguration and drag it to the trash, but do not empty trash just yet.

7) Restart

8) Go to the apple on the menu bar and system preferences

9) Select Wifi and Assist me...

10) In the new window select Assistant... and go through the setup as usual.


If this works for you, after a few days empty your trash. I was told that the only thing that should be effected is ichat. If you use it, you'll just have to set it up again. This has worked for me so far. I've been logged into a game the entire duration of typing this. I have searched high and low for a fix for this, and while I hope this completely fixes it, I'm a little stunned at how simple it was and that it's not out there somewhere.

new macbook pro 2011 weak and dropping wireless connection

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