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metadata problems after update

After having applied todays 4.3 update onto my ATV2 any videos that i add to the library after the update show up on the tv without the descriptions. Name, Show, actor is all fine, just the descriptions are missing. Any one have any ideas on this?

Mac OS X (10.6.6)

Posted on Mar 9, 2011 3:09 PM

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Posted on Mar 9, 2011 3:37 PM

Welcome to the Apple Community.

Yes I see the same thing, I removed a movie and repopulated, the description disappeared. Although the description still exists in iTunes, I suspect this is an issue in the iTunes update rather than the Apple tv update.
205 replies

May 12, 2011 2:14 PM in response to stevejacobson

Ah ok, so the problems were just between iTunes 10.2.2 and ATV2 4.3(4.2.1). The new ATV2 update has sorted it's issue, and we just need an iTunes update now...


Yeah, I'm aware of that. It wouldn't be too painful, as all my media is stored externally, with all artwork embedded, so it's just a case of dragging and dropping the folder into iTunes, and letting it scan it all in again, 10mins max.

May 12, 2011 2:19 PM in response to Buckethead82

Yeah, and that's what makes this discrepancy so confusing for me. Instead of focusing on just displaying the descriptions on the ATV2 (with the new software - 4.2.2), Apple should fix iTunes. Once iTunes is fixed, both the ATV2 and iPad will display metadata correctly and they wouldn't need to push only ATV2 updates.


Again, me guessing here, but it's almost like everyone at Apple isn't on the same page (iTunes team, mobile team, ATV team etc).

May 17, 2011 3:00 PM in response to phoe66

No issues at all. Only problem is that iTunes is looking for the meta data field "Description" You all have filled in the meta-data field "Long Description"


Use Subler to add the extra "Description" field and you are fine.


I checked my whole library, hundreds of movies and series. They are all fine. Showing nicely the meta-data like Actors, genre, HD Movie, rating etc etc on thr aTV2


Conrad

Jun 7, 2011 3:26 PM in response to phoe66

I upgraded to 10.3 but everything I added while using 10.2 isn’t showing long descriptions on my iPad for both movies and TV shows. But this was a helpful suggestion (I tried is and it worked fine) because I can just drag it out of iTunes and then back in and it works fine. I thought I had to retag everything I’ve added in the last few months, but this is much simpler so thanks!

metadata problems after update

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