Home Sharing drop out with Apple TV2

Just did the updates for i-tunes (10.2.1), ATV2 (4.2), and Ipad (4.3). And what I'm getting is when I stream from the computer using the ipad remote app, music starts then just stops. I go to ATV settings and turn airplay off then back on, then the music start again. Then goes out again. But if I just use the ATV, music, photos, YouTube, movies, etc.. everything works fine. It just when I stream. ATV show strong WI-FI signal. Never had any issues until I did the updates. Tried rebooting ATV, did a restart on the computer. NO GO. I'm thinking it's a home sharing issue but I don't really know. Has anyone else having any problems since the new updates? Or any ideas on what I should try. Any help would be great...
Thanks

iMac 27" 3.06 intel core 2 duo, Mac OS X (10.6.5), Airport extreme dual band

Posted on Mar 9, 2011 6:42 PM

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884 replies

Oct 28, 2011 4:09 PM in response to MagicFan2301

Hi all. I'm struggling with the same issue. It's only on one machine oddly. Mine is related to iTunes dropping the home share - on a Win7x64 pc with 64 bit version of iTunes.

I haven't determined yet if it is just related to the 64 bit version of iTunes. Another thought after having invested countless hours in resolving this... The machine that is maintaining the home share is on wifi. Mind you it is all the same ip network... Same ip schematic... Same router... Firewall settings are all the same... Oh and I hv reinstalled iTunes.

This is really frustrating.

Oct 28, 2011 5:41 PM in response to Chrisem0

I just found this in another post:


Just looked up the AppleTV ports used. I am using Win7 64 bit.

Added the following rules to my incoming windows firewall


  • TCP port 3689 is used to communicate with iTunes while using the iTunes Library Sharing feature.
  • UDP port 5353 is used by Apple TV for automatically finding computers with iTunes on your network using Bonjour.


I found the port information at the following link:

http://support.apple.com/kb/HT2463


I seem to be back up and running and have not ropped a connection from any of my 4 AppleTV's to my iTues library yet.



I'm going to give it a shot and I'll report back.

Oct 28, 2011 7:33 PM in response to lupunus

My ATV2 regularly loses connection with the PC as well (Win7-64 bit)--never in mid-stream, but when I turn on the ATV its about 70% likely it won't find my library on the network and I'll have to reboot iTunes to fix it.


What baffles me is that whenever things are in this state, all of my other iOS5 devices (two iPhones and two iPads) have no problem connecting with iTunes on the PC (via Home Sharing) at all. This strongly suggests to me that the problem (well, *my* problem anyway) isn't network related at all. It has something to do with the ATV.


Frustrating.

Oct 29, 2011 5:25 AM in response to mr1213

That's not my problem. My computer is set to never sleep and this problem occurs before ATV has a chance to sleep.


This problem is the opposite of everything Apple seems to stands for. Aren't Apple products just supposed to work? Ironically, my Apple product is the only networked item thatdoesn'twork. If I power cycle my router, my printers work, my NAS drive shows up as a network drive, my Squeeezebox music player reconnects to the network and my music but the Apple TV doesn't reconnect to the Home Share.



I know things are a lot more complicated behind the curtain, but Apple is supposed to figure all of that out and make everything work like your old TV. Can you imagine if you had to play around with firewall settings to make a phone call on an iPhone.



Total fiasco.

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Home Sharing drop out with Apple TV2

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