Home Sharing drop out with Apple TV2

Question

Level 1

12 points

Home Sharing drop out with Apple TV2

Just did the updates for i-tunes (10.2.1), ATV2 (4.2), and Ipad (4.3). And what I'm getting is when I stream from the computer using the ipad remote app, music starts then just stops. I go to ATV settings and turn airplay off then back on, then the music start again. Then goes out again. But if I just use the ATV, music, photos, YouTube, movies, etc.. everything works fine. It just when I stream. ATV show strong WI-FI signal. Never had any issues until I did the updates. Tried rebooting ATV, did a restart on the computer. NO GO. I'm thinking it's a home sharing issue but I don't really know. Has anyone else having any problems since the new updates? Or any ideas on what I should try. Any help would be great...
Thanks

iMac 27" 3.06 intel core 2 duo, Mac OS X (10.6.5), Airport extreme dual band

Posted on Mar 9, 2011 6:42 PM

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Answer 1

Mar 9, 2011 7:11 PM in response to Jrroz

I'm finding that trying to watch a movie on my iPad which is streaming from my network that the film drops out after about 30 mins
I then have to restart video on my iPad go into shared movies again and start the movie again. This lasts about another 30 mins then same thing happens ideas anyone

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Answer 2

nokolas4

Level 1

0 points

Mar 10, 2011 7:37 AM in response to Jrroz

I'm having a similar issue. When I stream a movie from my computer to my ATV2, it will stop and go back to the main screen about every 20 minutes or so. I then have to go back through my library and start the stream again. It seems to be an issue with Home Sharing as I have two ATV2s and It is happening on both of them after the update.

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Answer 3

paulgarb

Level 1

0 points

Mar 11, 2011 12:59 PM in response to Jrroz

Similar story but more 'evidence' - updated iTunes (10.2.1) and watched (legitimate) TV episode OK - updated Apple TV2 today & tried to watch another episode but dropped out every 10 mInutes or so. Must be home sharing - wasn't using Apple Remote or iPhone in any way, don't have iPad so little else it could be.

Need this fixed ASAP - otherwise little black box is paperweight

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Answer 4

alan_h

Level 1

0 points

Mar 12, 2011 4:07 AM in response to paulgarb

Same issue here. Thought it might have something to do with my router (linksys wag120n). I have opened the ports required but there are still home sharing dropouts.

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Answer 5

chopkins

Level 1

8 points

Mar 12, 2011 5:27 AM in response to Jrroz

Similar problem in the UK. Updated Apple TV 2 software, had been experiencing problem with ethernet connection but changed to WiFi and all seemed perfect but 1 hour into film purchased on iTunes ( 10.2.1) the connection dropped asking me to turn on home sharing-which was still on, unable to reconnect. On the server message was Airplay not connecting. Awaiting what appears almost certain to need a bug fix.

Message was edited by: chopkins

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Answer 6

Mar 12, 2011 8:22 AM in response to Jrroz

Similar situation.

I have upgraded my iTunes (on Win7 64) and ATV2 to the latest releases.

The ATV2 now drops Homesharing connection after about 5 mins when playng video or audio. If I go back to the main menu, I need to browse via the Computers tab to restart.

This was with the ATV2 connected via wire. I am now running via WiFi and it seems to be working fine.

All was OK before this week's updates.

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Answer 7

paulgarb

Level 1

0 points

Mar 12, 2011 11:38 AM in response to Jrroz

Me again - just caught up with the 'fix' and yanked out the ethernet cable. Watched same episode of Spaced I struggled with yesterday and it played like a dream. So while I'm happy I can watch stuff now, I'm less than happy because it is over the wireless connection - my network is, well designed may be too strong a word organised perhaps, so I don't have to depend on flaky wireless for video streaming.
Agree this is a bug that needs a fix - badly and quite quickly please!

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Answer 8

Mar 15, 2011 1:27 PM in response to Jrroz

I too upgraded to all the latest software (iTunes 10.2.1, iOS 4.2 on my Apple TV2) and am now experiencing drop-outs on home sharing every 10 minutes or so.

I can force Apple TV to re-recognise iTunes by quitting iTunes and then reloading. I have however noticed that my iTunes library will intermittently return to the Apple TV "Computers" menu.

Unlike others who have fixed the problem by merely disconnecting a wired ethernet link, I am running over wireless ('N' exclusively - is this anything to do with the problem??) This problem is quite irritating since my Apple TV/iTunes worked pretty well before the recent upgrades ...

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Answer 9

Mar 17, 2011 3:02 PM in response to paulgarb

You know, I did notice that Airplaying worked. I'll need to try yanking the cable and see if connecting over wireless does the trick. Thanks for the clue!

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Answer 10

Satchris

Level 1

0 points

Mar 20, 2011 5:20 PM in response to Jrroz

So weeks have passed and still no real fix. The workaround that forces you to use wifi for a usable solution, is obnoxious. Many people surely prefer using a wired connection. Anyone have any news? I crippled device makes me lose faith in atv2 being more than a hobby. ATV1 seems fine for me but is not used often.

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Answer 11

Tiffy966

Level 1

5 points

Mar 22, 2011 3:18 PM in response to Jrroz

I bought an Apple TV2 and was impressed with streaming from my iTunes library (files on locally the PC and on a NAS all connected by wire to the router - except the Apple TV2 which is wireless). Liked it so much I bought a second one and upgraded all the software (iTunes and ATV2) and since then I have been experiencing home sharing drop outs as described in this thread and others. This is very annoying and if this had been the case for the first Apple TV2 then I would not have bought a second one. I need the aTV2s to work wirelessly.

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Answer 12

Mar 23, 2011 5:47 PM in response to Jrroz

This has been happening to me too. I have three ATV 2s and this would only randomly happen on one of them every so often. Since the latest updates, every 10 minutes or so I drop connection to Home Sharing and the movie I'm watching stops streaming on all of them. It kicks me out to the main menu and I have to restart the movie. I have found no solution to this problem. I even tried assigning a static IP address to each ATV but that didn't work either. Something has to work?

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Answer 13

shrmgs

Level 1

0 points

Mar 23, 2011 6:29 PM in response to Jrroz

I'm also seeing connection dropouts with my Apple TV 2. Since the 10.2.1 update, it seems as though my Apple TV's wireless connection to iTunes will drop every 10 to 15 minutes. I have to either restart the connection from Apple TV's main menu or open iTunes on my desktop and resend the movie to my Apple TV. This is a firmware problem, as far as I can tell. Until the problem is fixed, my Apple TV is almost useless.

Are the users who switched to wireless from ethernet describing the same problem? I'm wireless-only and having connection dropouts.

Message was edited by: shrmgs

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Answer 14

Mar 23, 2011 7:32 PM in response to shrmgs

Wireless only here... Never have used ethernet connection at all. I even just tried switching Sleep to off... Still nothing! I'm going crazy here.

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Answer 15

nokolas4

Level 1

0 points

Mar 23, 2011 7:40 PM in response to Jrroz

Is anybody using Intego VirusBarrier 6? I was having this same problem and I had to add the IP addresses of the Apple TV2s I had to the trusted list and everything seems to be working now.

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