HelveticaNeue-Roman was substituted for missing font HelveticaNeue

Question

HelveticaNeue-Roman was substituted for missing font HelveticaNeue

Why do I get this message whenever I open a document in Numbers? I have already deleted the HelveticaNeue font in System/Library/Fonts to address a corrupted font but that didn't help.

Does anyone have a clue why this is happening? I believe the problem began with Snow Leopard.

Unibody MacBook Pro 2.53 Core i5, Mac OS X (10.6.6), Suitcase Fusion 2

Posted on Mar 9, 2011 11:21 PM

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Answer 1

baltwo

Level 9

62,386 points

Mar 10, 2011 12:07 AM in response to Michael Tchong

Start with Font Management in OS X

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Answer 2

Mar 10, 2011 1:03 AM in response to baltwo

Thanks, great article, and agree it's a good start.

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Answer 3

Tom Gewecke

Level 10

122,252 points

Mar 10, 2011 5:42 AM in response to Michael Tchong

There is a forum devoted entirely to numbers problems here:

http://discussions.apple.com/forum.jspa?forumID=1300

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Answer 4

Kurt Lang

Level 9

68,700 points

Mar 10, 2011 7:06 AM in response to Michael Tchong

I have already deleted the HelveticaNeue font in System/Library/Fonts to address a corrupted font but that didn't help.

Deleting the font only from the /System/Library/Fonts/ folder also won't help as the OS will put a new copy right back. Check the folder and you should see it there again.

I believe the problem began with Snow Leopard.

It goes back further than that. Leopard introduced protected fonts.

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Answer 5

Mar 10, 2011 8:02 AM in response to Kurt Lang

Thanks for the Numbers forum lead, I will try to find help there too.

@Kurt Yes, I know about the instant font replacement but thought I would try that because I thought it was due to a corrupted font.

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