Error -50 on start up and error 1008 cannot login

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Level 1

0 points

Error -50 on start up and error 1008 cannot login

Hello everyone,

big problem! When I open iTunes I get an Unkown error occurs (-50) but nothing else happens, I tried to sync my iphone and I was informed I was not authorized on this comp (which i should be) I went to authorize/ log in and am getting, "We could not complete you iTunes Store request. An unkown error occurred (1008) this is when I try to login, authorize or do anything related to my account, Also when I try to create new account I get the same line except with error code 5002, my itunes store works and I can browse, I just cant sign in, I plan on buying an iPad today, dont know how I will sync it if I cant get this figured out! please help!

Mac Pro, Mac OS X (10.6.6)

Posted on Mar 11, 2011 11:37 AM

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Answer 1

csr-1978

Level 1

0 points

Mar 18, 2011 8:19 PM in response to penskyc

I have the exact same problem. Got an ipad 2 and upgraded to the most current itunes. Now I experience exactly the same error as you!

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Answer 2

GazNZ

Level 1

4 points

Mar 20, 2011 6:11 PM in response to penskyc

I have this problem too.

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Answer 3

GazNZ

Level 1

4 points

Mar 21, 2011 3:07 PM in response to penskyc

After hours of trying to fix my itunes with the same problem. I have finally downloaded Itunes 10.1.1 and nowi have no errors on start up and I can sign into my iTunes account.

Now im not sure I am going to update iTunes ever again.

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Answer 4

Mar 23, 2011 10:09 AM in response to GazNZ

I'm also having this problem. Error -50 on iTunes startup and when I try to sync my apps it says my computer isn't authorized and spits me an Error 1008.

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Answer 5

GazNZ

Level 1

4 points

Mar 23, 2011 12:40 PM in response to penskyc

I thought my problems over but alas, I still cannot download music or apps from the store without an error -50. I give up.

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Answer 6

b noir

Level 9

72,324 points

Mar 23, 2011 4:22 PM in response to penskyc

Interesting. The 1008 and 5002 both tend to be associated with billing information issues. The (-50) is a timeout message. So if you're set to go to the Store when you launch itunes, the trouble manifesting as the 1008 and 5002 might be causing the 50 on launch.

If you apply the measures for the 1008 and 5002 in the following document, does that also help with the 50?

[iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod|http://support.apple.com/kb/TS3297]

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Answer 7

Mar 24, 2011 2:20 AM in response to b noir

Hi,

I've got the same problem and I found the solution!

just go to the Finder and select Go To Folder…

Enter /Library/Preferences/SystemConfiguration and hit Enter

Delete NetworkInterfaces.plist (enter your password)

Reboot

If you have no access to internet yet, just go to your System Preferences and choose Network. Then use the + button to add a new Network interface and click Apply.

That's all.

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Answer 8

GazNZ

Level 1

4 points

Mar 24, 2011 12:53 PM in response to Effervescence

Dear Effervescence

THANK YOU You must be a genius. It worked for me too.

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Answer 9

Mar 30, 2011 3:28 PM in response to Effervescence

Brilliant. Thank you, Effervescence.

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Answer 10

Apr 2, 2011 6:55 PM in response to Effervescence

Thank you! I had the same problem and your solution worked!

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Answer 11

abbibi

Level 1

0 points

Apr 14, 2011 12:43 PM in response to Effervescence

That worked! I've been banging my head against the wall over this problem for a while? Just to rephrase your solution:

Fix for iTunes Error –50:

Delete /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Reboot

Note: Some network connections might be missing and will need to be added again.

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Answer 12

May 22, 2011 12:41 AM in response to Effervescence

Dear Effervescence,

Thank you so much! I have been having this problem for over a year and had given up on it till this week. I eventually found your fix last night... amazing!

Despite lengthy phone and email conversations with support I had been unable to get anywhere with the error and gave up! We use four Macs at home and this iMac was the only one unable to fully interact with iTunes and the strore... until now!

Thanks to your fix I can now get my Mac to talk to my Apple TV... Happiness restored!

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