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Significant light leakage, few light botches on sides/corners - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

Reply
1,095 replies

Mar 31, 2011 12:27 AM in response to Chriscic

I am getting a little frustrated with the iPad 2. I am currently on my 3rd unit. I have the black iPad 2, 64 gig, wifi only.

1st Unit: Had yellow blotches, dead pixels and bad backlight bleeding
2nd Unit: Had bad backlight bleeding
3rd Unit: Has bad backlight bleeding AND it has a yellow gradient across the screen from left to right. When your viewing a white background the colour is different from one end to the other and its very distracting.

Both times that I have been in they have replaced my unit with a retail unit. I do not want another defective unit. The Apple store lighting is not ideal for me to even inspect the last unit I picked up. Can it be possible to get a replacement that has been inspected first or even if you have to order a replacement unit.

I booked another Genius appointment tomorrow but hope I am not just going to get another bad unit. I have the managers card so I will call them in advance.

Mar 31, 2011 1:05 AM in response to annabelle

annabelle wrote:
I already bought one iPad 2 white, 64Gb 3g
I took it back for the same issue
Now I have a second one, identical light leakage
and no more iPad 2 available to exchange. I'm in Canada
and they are sold out. What to do?
At CultOfMac there is this interesting debate/suggestion
http://tinyurl.com/4oh6hf9

In few days I will decide what to do,
sigh anyway



My back light problem is in the SAME spot as the one you see in the link you posted. AANybody els has the same spot problem?

Mar 31, 2011 5:45 AM in response to Pettman

I am on my second ipad 2 and have the same issue as you all do. The second one I received is not as bad as the first but has light leakage in all the areas you are describing. I was thinking the same thing... Preasure by the volume switch/speakers and left side where the magnets are. Anyone think the magnets are causing some issues?

Mar 31, 2011 8:12 AM in response to Bnards18

If you were to press ever so slightly in these areas, you will see the bleed change.

That LCD is under some tension and something design/assembly wise is in error. This is not a complex issue and is easily resolved with effort/thought.

The market has been here at least 5 years ago and resolved these issues.

I have a lot of lcd tech, some of it very expensive, some not so. None of it has this sort of bleed anymore.

Mar 31, 2011 12:25 PM in response to Chriscic

If I go into a room and put it to 100% brightness and have a dark screen on, I see light, barely noticeable bleeding. However, it is not even an issues with normal use. The screen looks great IMO. I must be very lucky. I am a picky person when it comes to wanting things close to perfection. I even choose boxes that don't have damage on them. lol I guess I will just see how it plays out and if anything within normal perimeters make it noticeable. I'm pretty sure mine is only a week old. Maybe they did some quality assurance in the newer ones manufactured.

Mar 31, 2011 1:17 PM in response to cheshireuk

LOL... maybe it was the same person who made all are thre Ipads.. hahahahaha 😉

I just hope that the one they will give me next thursday will be 100%. I am sure of one thing. I want to open it and test it before changing mine I have. This because I have a case number. Otherwhise Apple will think I have changed it and everything is ok. And than if I complain the next day about the new one, they might not want to change it again.

I just keep that idea that the extra 4 weeks since the launch in the USA they may have solved the problem. ALthought I don´t understand how these ipads passes the Quality check. Still, more and more I believe that the HAD TO make the release date, so they thought "just sell the stuff and if people complain we will change them, as long as they buy it and are happy". cause if they didn´t released the 11th of MArch it qould have been a disaster with critics all over the place.

keeping my fingers crossed/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstat ic___/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-ima ges/migration-img-not-avail.png/___sbsstatic___/migration-images/migration-img-n ot-avail.png User uploaded file

Mar 31, 2011 1:47 PM in response to Chriscic

Here is the deal people. Apple is aware that some of the displays have light leakage. Now, think of yourself, do you think that Apple did this on purpose to bother the ones of you that have a bad display?
Of course not. The manufacturer of the display has a problem. Apple knows it and it will be fix soon.

Now, what to do in the mean time for the ones that have problem, like me. Go to the Apple store and get it documented. Do not return it yet, chances are that you will get one with the same problem, but you have a one year warranty. When they fix the display problem, which is made by Samsung, you can take your Ipad 2 back and get a new one with a good display.

Is that good enough for you guys, the ones screaming bloody murder like it was done to them personally? If you don't like it, take your Ipad back and get a refund and quit all your whining!

C'mon! Let's face, I do not like that I have one of those with the bleeding issue, but I know that it will be fix and I will get a new one then. At least I know that my Ipad and the wife's are a better experience than anything else out there.
I paid a little more than my Ipad for a Honeycomb/Android tablet and I had to send it back twice! For the operating system locking up and making the thing unuseable. At least I can do things with the Ipad even though there is some bleeding at the bottom that most times I don't even see or pay attention to it.

So there! That is my answer to your problems, and you, you know who you are, quit your whining!

Significant light leakage, few light botches on sides/corners - defective?

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