When I went into the store to exchange my iPad2 for a brown boxed model that they had ordered. The Apple store staff member who was doing the transaction had to tell me the policy for exchanges, it was during this information that I noticed he said that these models are "repaired" sent back units.
This is how I know they are not just Brown boxed completly new units. (Although I had phoned before going to pick it up & asked if it was a completly new unit and the Apple phone line representative said "Yes", However store staff doing the exchange say differently-
So really I dont trust Apples word anymore, these brown boxed units are refurbished models, pure and simple.
Infact in his information he was giving me, He also said I only had 90 days warranty on my replaced iPad2, that is ridiculous.
I had 11 months warranty left with my old one, yet they are allowed to shorten it to 90 days when given a refurbished model out?
Another reason I demanded a refund.
Currently I am iPad2-less and since people are still having problems, I may keep it that way, Even though I really do love the product - defects have put me off.