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Significant light leakage, few light botches on sides/corners - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

Reply
1,095 replies

Mar 16, 2011 3:53 AM in response to Chriscic

No matter if your iPad is engraved if there's. a light leak they will fix the problem. Engraved or Not. Maybe they are addressing the problem & that's why shipping on the Apple Store is 4-5 Weeks ? (Who Knows)
I hope they fix this issue soon because I love the new iPad2 over my original iPad.
.

After this is said and done if anyone is holding out for a cheaper iPad2 there's gonna be a BIG supply of Refurbished ones to purchase!

Mar 16, 2011 3:52 AM in response to Chriscic

My order is on its way to me, and the more I read on this forum and others, the more petrified I become about getting a defective iPad 2 with bleeding light. I've read a lot about people returning them for ones that have the same problem, so after nervously reading a lot of posts on this topic I have two theories:

1) There are bad batches of iPad 2s which contain hundreds, maybe thousands of defective units per shipment. So when someone exchanges one in the same area/same store where they got the first one, it will be from the same batch, hense same defect.

2) Apple rushed production, had no quality control and didn't notice a serious defect in their backlight/screen components and/or method of production. This means the majority of iPad 2s out there are defective.

Obviously I don't know the numbers so there's no way to know for sure how frequently this shows up, but I'm still very worried that my $600 iPad 2 will be a dud with bleeding light and dead pixels.

Does anyone have any idea about percentage of affected units?

Mar 16, 2011 4:21 AM in response to themovieguru

Movieguru.."petrified" is a strong word...if it's not right Apple will fix it, their customer service has always been stellar in my experiences...sometimes they are slow to react but they eventually do...that's why I personally buy their products...

I'm petrified that something more awful than already has happened will befall the poor people of Japan, my iPad 2 issues ...not really importNt at all in the scheme of things...just my perspective.

Mar 16, 2011 11:15 AM in response to smack57

Just sharing my story - I don't often do this, but Apple needs to hear from us all!
So I stood in line for a long time on Friday, got my new iPad, raced home to get started and of course the first thing I notice is this defect in the bottom right part of the display.
Next day I checked to make sure it was still there, called the store and of course, the sales person said they were sold out and to call next week.
I called on Tuesday and the sales person was helpful, set me up with an appointment and last night I went to get my new replacement. The new one has the same problem. They even opened while I was there.

While the guys at the apple store were friendly and helpful, what I find frustrating is the lack of concern that they are replacing defective iPads with more defective iPads. How many times will I have to replace the darn thing?

I would say this is a huge blow to Apple's reputation on quality. I'm just going to keep taking it back until I get one that I'm satisfied with. Apple is lucky I don't ask for a refund. I hope all of these units are refurbishable...What a waste of resources, if not.

Mar 16, 2011 11:26 AM in response to Chriscic

I'm having the same issue as well. I bought the 64GB wifi model, saw the leakage, took it back, and ended up with one that is significantly worse 😟.

The people in the Apple store were very helpful, and the technician said he would pass on the issue to their engineering team. Apple must already know about this... I'm just waiting to hear how they plan to fix it.

I own several apple computers and am generally very happy with my experience so far. This was kind of a bummer tho!

Mar 16, 2011 1:32 PM in response to GENE GOLDENSTEIN

I don't belive this -- the problem is your average Joe will not notice this problem. They're going to leave the brightness at 50% and maybe not even use the iPad 2 in a dimly lit area long enough to notice the problem. The only reason we are noticing it is because (i'm assuming this but --) we are all avid gadget users and know how to look for technological defects -- and when we see one, we know what it is. We know to post on forums and look for other users affected.

I still have not been able to find one iPad 2 user who does not have this problem. Again I can't speak for anyone else's iPad 1, but mine does not have any problems with the screen at all.

Also the theory about the magnets is not very logical -- take a magnet and put it next to your LCD tv or monitor, or 1st gen ipad or iphone 4 -- anything with an LCD screen. If it makes the screen turn yellow I'll be a monkey's uncle 🙂

Message was edited by: NiqueXyZ

Significant light leakage, few light botches on sides/corners - defective?

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