Itunes always accessing itunes store

Question

Level 1

0 points

Itunes always accessing itunes store

Since updating last week, each time i do anything in itunes like selecting a song to play it starts playing the song but pops up with 'accessing itunes store' and you can't do anything else except cancel it but it takes awhile, its really frustrating because you can't do anything while its trying to access the store, any one have any suggestions i would be very very grateful

🙂

Mac, Mac OS X (10.6.6)

Posted on Mar 17, 2011 5:44 AM

Reply

Answer 1

Jun 5, 2017 11:12 AM in response to Richard Coffee Iii

Hi All,

For days now I have been trying to authorise but all i get is "there was an error connecting to the apple id server"

Ive checked my log in and password, all good, I wouldnt be able to log on here if it wasnt so...What am i doing wrong?

I used to love apple and all my toys in one bucket but it is driving me mad that genius is constantly searching and I cant log into the store.

Sue x

Reply

Answer 2

turingtest2

Level 10

272,749 points

Jun 5, 2017 12:31 PM in response to Sue cricket fan

Try If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.

tt2

Reply

Answer 3

TrvNz

Level 1

0 points

Mar 18, 2011 1:46 PM in response to Emmy957

I stumbled across a workaround for this.

Go to iTunes preferences and click Parental control and then disable the itunes store.

Reply

Answer 4

Mar 18, 2011 2:30 PM in response to Emmy957

Hello Emmy957,
I had the same issue after updating to 10.2.1 and talking to apple they couldn't figure
it out neither BUT I DID ! at least this worked for me. Open iTunes go to store in the menu bar and click
*AUTHORIZE THIS COMPUTER* if you purchase music from itunes you have this account. Once you do it
this annoying thing will and should stop immediately. For some reason this update requires it over the past years it never did. I have informed apple of this issue.

Reply

Answer 5

Mar 19, 2011 4:52 PM in response to Richard Coffee Iii

Hello Emmy957 - I had exactly the same problem, couldn't even type in a search term and purchases were impossible.

Thanks to Richard Coffee - 'Authorizing This Computer' worked immediately.

Reply

Answer 6

Klawdyax

Level 1

0 points

Mar 20, 2011 1:56 PM in response to Richard Coffee Iii

Hello Richard Coffee,
I can't find this 'Authorize this computer'??

Reply

Answer 7

Mar 21, 2011 12:43 AM in response to Klawdyax

Klawdyax - click on "store" in the file bar at the top, not on the actual itunes store and there's an option that says "authorize this computer", there will be a pop up that asks for your password and this annoying accessing crap will be fixed 🙂 hope you can figure it out and thanks to richard coffee for the solution!

Reply

Answer 8

Emmy957 Author

Level 1

0 points

Mar 21, 2011 3:56 PM in response to Emmy957

Thank you,
Authorising computer seems to have worked 🙂 I do find it funny, no one i know that has had an issue, myself included has ever got the problem solved by calling up the 'experts' apple, they never have an answer to fix anything!!

Reply

Answer 9

Ralliva

Level 1

0 points

Mar 24, 2011 6:58 PM in response to Emmy957

Rock on Richard, "authorizing" worked.

Reply

Answer 10

rpmostyn

Level 1

0 points

Apr 6, 2011 6:58 AM in response to Emmy957

Thanks for the fix.
But what if you don't want to authorize your rig? Or you don't have any of your five authorizations left? Must you simply put up with this annoying situation? Or is Apple allowing it simply to "encourage" people to authorize their computer?
Apple must fix this...

Reply

Answer 11

Apr 20, 2011 8:05 AM in response to Chicklebird

Authorizing the computer worked! Finally! Apple really needs to resolve this!

Reply

Answer 12

Apr 20, 2011 10:30 AM in response to Emmy957

Guys, please help me. I have the same issue it's driving me crazy. At the top, I can only see "app store" and when I click on that, I get - guess what "accessign itunes store" again. Why am I not seeing "authorize this computer"?. Please seomeone send me a screen shot of what I need to see... rachel.landry@me.com

Thanks!

Reply

Answer 13

Apr 20, 2011 10:36 AM in response to rachellandry

nevermind, got it - the apple menu bar, not the itunes menu bar. Wow, this thing has been making me insane for weeks. what a fluke that someone found a fix for this!!!

Love the forum - not a big fan of apple support. It's pretty sad that their users know more about their machines thean they do.

Incidentally, when I purchased my upgrade, the "expert" tried to tell me that I could go straight from tiger to the snow leopard upgrade. When I insisted that I was pretty sure I needed box set, he went to get his manager, who corrected him. Good grief.

Reply

Answer 14

Apr 20, 2011 4:30 PM in response to Richard Coffee Iii

Richard, yikes, hope you can help me. Your solution did get rid of this problem, however now I can't buy anything! I've been getting an error message since I did the "authorise" fix. It's telling me there is "no connection"

Reply

Answer 15

Apr 28, 2011 11:47 PM in response to Richard Coffee Iii

Richard you legend... I have spent hours on this - thinking perhaps it was related to Windows 7 SP1 (that killed my printer as well).

Now I have used three of my authorisations.. all on this one computer!

Reply