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MacKeeper/Zerobit Pop Up ad Problem

Can someone PLEASE tell me how to stop these MacKeeper/Zerobit pops from happening on my computer?

I've never used MacKeeper nor do I plan to ever use it now that this ad keeps popping up unwanted. What happens is I get this Mac "recommends" box that I have to click "Ok" for or completely quit Safari in order to get rid of it. Then there is this stupid ad for MacKeeper sitting there. I can seem to find anyway to get rid of it. Anyone else have this problem? Thanks.

17 inch MBP 2.66 ghz, 15 inch MBP, 21 inch iMac, Mac OS X (10.6.6)

Posted on Mar 17, 2011 3:57 PM

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Posted on Mar 17, 2011 4:15 PM

It's a horrible little application without an uninstall utility ...

Make sure you remove all items on this list:

Applications/MacKeeper.app

In the System Library:
- /Library/Application Support/MacKeeper
- /Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon
- /Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus

In your User Library:
- /Users/yourname/Library/Preference/com.zeobit.MacKeeper.Helper.plist
- /Users/yourname/Library/LaunchAgents/com.zeobit.MacKeeper.Helper
- /Users/yourname/Library/Caches/com.zeobit.MacKeeper
- /Users/yourname/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent
- /Users/yourname/Library/Preferences/com.zeobit.MacKeeper.plist

If you get an error message that an item is in use and can't be moved/deleted open Activity Monitor and find the process and Force Quit then delete it.

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248 replies

May 21, 2011 10:26 PM in response to NateOne

When you find out, let me know. That pop up comes on mine and freezes up my safari. I emailed MacKeeper support and they replied that it is an advertisement and there is nothing they can do. Unbelievable. I did not download the program either. The pop up itself causes the problem. Pop up blocker is on. Restart does not help. Next is to completely reinstall the whole system with original mac disks that came with laptop. Pretty time consuming and drastic. The public should be protected from companies that abuse advertising like this.


P. S. Found additional info in forums, will try appcleaner then GlimmerBlocker. Less frustrated now. Thanks


Message was edited by: nannycandy

May 22, 2011 9:31 AM in response to nannycandy

I get this problem:

An apparent popup advertises MacKeeper even though Safari is set to block popups.

SO I doubt that it is a pop-up.

Thankfully it doesn;t freeze my Safari

When I show the toolbar I see the following URL:

http://cdn.optmd.com/V2/86718/221654/index.html?g=AQAILNQ=&r=www.snopes.com/


Does this mean that snopes are being sponsored by MacKeeper?


pete

May 22, 2011 10:02 AM in response to peterlemer

>>Does this mean that snopes are being sponsored by MacKeeper


No - just that whatever (dns or some app or add-on) is producing those 'pop-ups' has referenced that url, which happens to include the snopes.com part. It could say apple or microsoft & the link would still work, while notionally recording those as the referrer somewhere.


wildly enthusiastic claims though - it must be on the level.

May 22, 2011 11:37 AM in response to andyBall_uk

I think it's criminally insane to create unasked-for windows to popup within the Apple customerbase when the main Apple browser is designed to block popups. MacKeeper have found a way to play the wolf while claiming to protect against wolves. :-(


Their behaviour is so suspicious that I decided not to register with them to post on their forums.


Is there a way to complain to Apple?


pete

MacKeeper/Zerobit Pop Up ad Problem

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