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Printing issues 10.6.7

I have anomalous font issues since installing 10.6.7.

Fonts render correctly with InDesign, but printing from Word 12.2.8 or Pages 4.0.5 gives incorrect rendering with some fonts. I am trying Times Roman, Arial, Myriad pro and Minion Pro, all OpenType.

Minion Pro does not render correctly. It look good if I preview the print as PDF in Preview.

Printer HP LJ1200.

Mac Pro, Mac OS X (10.6.7)

Posted on Mar 22, 2011 11:12 AM

Reply
101 replies

Mar 26, 2011 10:08 AM in response to doktorthevideo

Just a suggestion. Run a font maintenance program such as Font Doctor or FontExplorer. I found a number of duplicate fonts, bad Postscript bitmaps and a number of font problems on our six Macs. Just like so many people we have fonts from way back in the 1980's ... especially Adobe and Bitstream. Also the early Microsoft fonts were just licensed from them too. I cleaned house when I went to Snow Leopard and it made a huge different. Because we add new fonts all the time we run Font Doctor about twice a year.

I ran it before we upgraded to 10.6.7 and haven't seen any problems so far. One other thought, if you are using a font management program you might want to check if it's been upgraded. The ones we used didn't play well with Snow Leopard so we stopped using them.

Hope this helps

Mar 26, 2011 11:04 AM in response to Andy Johnston

Same here - well maintained systems (no duplicates, no corrupt fonts). We use a database to publish PDFs via the Apple PDF Quartz Engine and although the document open properly in Preview - garbled characters are seen in Adobe Acrobat and Reader. We use Myriad Pro and Avenir Standard (both from Adobe) and these seem particularly affected.

A bit of a disaster for us. We have downgraded our machines.

Mar 26, 2011 2:11 PM in response to JoEddy

Ditto errors for me. 10.6.7, invalidfont/definefont. Application - OmniOutliner, Printer - Xerox 8550. The font is ScalaOT-Italic. I'm going to report this as well.

As a workaround, I've saved to PDF, and then used Adobe Reader to print using the "print as image" option in the "Advanced" section of the Adobe print dialog. I wouldn't hold my breath to work with any document of any significant complexity and/or length, though. Will report to Apple, and try the other suggestions mentioned here; will update if I learn anything.

Mar 26, 2011 2:16 PM in response to doktorthevideo

To add to the printers and software which encounter problems for me after updating to 10.6.7.

Musical notation created with lilypond-book renders after update to 10.6.7 partially without note-heads; Chinese characters (Apple's bundled STFangsong) do not print from Acrobat Reader (9.4.3); the lilypond-book music notation, however, prints correctly from Acrobat Reader (but not from Preview or Skim). So leaving the impossible choice: text or notation...

No problem at all when just viewing the files on the screen, with any of the PDF viewers (Preview, Acrobat Reader, Skim).

Software: TeXlive 2010 (current); LilyPond 2.13.55-1

Fonts: Feta (Lilypond), STFangsong (Apple), Sabon Next (Linotype)

Hardware: MacBook Pro. Brother HL5250 DN; Brother HL 4040CDN; HP psc 1200 series

Mar 28, 2011 4:14 AM in response to doktorthevideo

Same problems with MacOS 10.6.7 and Canon iRC 2380i. Before that printing from Acrobat Reader, Apple Mail, Word worked seamless. Since 10.6.7 we immediately receive an error message.

Here's what we tried
- 10.6.7 Combo Update
- Re-added the Canon printer driver (both UFR and PS)
- Uninstalled Canon printer driver as described by Canon's manual
- Installed the latest Canon Printer driver
- Restarted Mac + printer
- Repaired permissions after every step

I've already reported this to Apple.

Mar 28, 2011 6:16 AM in response to Hooohn

hi hooohn
as always after a software update i repaired permissions and after having the printer problems i did a pram reset, fontcheck etc. i assume most people posting the printer issue did that.
i am really wondering, if you had a problem before repairing permission and if now everything prints correctly. could you be a little more precise about that?

Mar 28, 2011 6:29 AM in response to doktorthevideo

Hi viaga,

there is one more thing to try (from fontexplorerx.com) that I did on the machine with the printing issue to get it working:

A: With Mac OS 10.6 Apple introduced a method to the System, that monitors the System Font Folder and checks whether all "protected" System Fonts are still in place. If not, they will be copied back into the System Font directory. If for any reason the responsible process is unable to perform this task, ATS (Apple Type Services) will run on a read-only database and will only activate available System Fonts.

Please note: With FontExplorer X Pro 2.5.2 we have introduced a feature to the "Tools" Menu to disable the System Font Protection and to replay the original System Fonts into the System directory. Please download and use the latest version to solve this problem. If you are - for any reason - not able to do so, please follow the process described below.

There are two ways to solve this problem:

a. This method is the preferred way to restore your System Font directories to its original state:
If possible copy all fonts that you removed from System/Library/Fonts and from the protected folder (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /ATS.framework/Versions/A/Resources/ProtectedFonts/) back to these directories. Use the System Font Cache cleaning function from the FontExplorer X Pro Tools menu and restart.

b. This method is for experienced users only and will permanently switch off the font protection functionality of the System:
Please use this at your own risk and be aware that there is a good reason why Apple introduced this functionality. Some Applications will no longer start if they don’t find one or more specific system fonts activated.

Quit all running applications.
Open the Terminal application and enter the following after the prompt:

atsutil fontprotection -off
[enter] This switches off the fontprotection and should return:
ATSProtectRequiredSystemFontsSetting disabled

atsutil databases -removeUser
[enter] This removes the font cache database for the current user and
should return something like:
Removing: /private/var/folders/g7/g7JKcw83HeW1qlFfciQeVH0JJe
/-Caches-/com.apple.FontRegistry

atsutil server -shutdown
[enter] This stops the ATS server, creates a new instance and should return:
ATSServer shutdown

atsutil server -ping
[enter] This pings the server and should return:
ATSServer is running

Before that, you could also reset the printing system (right click in system preferences/printing) but I assume you tried that too...

The other machines had problems like I could not copy to the applications folder as an admin, etc. after installing 10.6.7 combo and on all repairing permissions did the job. Usually the installer should repair permissions automatically before it prompts you to restart, which 10.6.7 obviously does not do. I even got a kernel panic on a Mac Mini before I repaired permissions.

I hope this helps 🙂

Mar 29, 2011 6:25 AM in response to doktorthevideo

I was also having pdf problems from Vectorworks and Word. DinOT is our standard font as well and was in all the files causing problems. I ran repair permissions a few times, no luck. I downloaded and installed the FontExplorer X Pro mentioned and used the tool command to disable protection. Back in business. I didn't check to see if we had problems pdfing files that didn't have DinOT FWIW.

Printing issues 10.6.7

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