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Font problems after 10.6.7

I'm getting lots of strange behaviour relating to fonts since updating to 10.6.7. This is all in things that used to work perfectly.
PostScript output causes errors in Distiller (problems in font definitions); and manipulating PDF objects can cause embedded fonts to become .... unembedded.

As I understand it, there were lots of security fixes to font handling in the update, but it seems to have caused loads of trouble.

The developers for an app I use, Imposition Wizard, have confirmed that things aren't working as they are supposed to and have filed bug reports with Apple.

However, as I do a lot of work with PostScript and PDFs, I will have to reinstall the OS to 10.6.6.

iMac 2006 2Ghz, Mac OS X (10.6.7), MacBook 2008

Posted on Mar 22, 2011 3:07 PM

Reply
424 replies

Apr 3, 2011 6:38 PM in response to WZZZ

You will definitely have these problems. Here are the problems I have had so far:

1. Saved TT data file is corrupted and both os x and Windows ask for non-existent password and won't open the file.

2. "Printing" tax returns to PDF results in PDFs that hang on both platforms.

3. I can no longer access my wireless router with Airport.

I've been dickin' around for hours trying to find a solution/workaround. I've tried validating fonts--nope. The so-called 'solution' right now, days after the problem was reported, is to reinstall the previous version of the os. Uh-huh! Brilliant!

No one even mentioned the incredibly simple workaround that I did finally come up with. Just print to a PS file, open it in ghostscript ( http://pages.cs.wisc.edu/~ghost/index.html ) and print away. No font problems. No hang. My my. And no one thought of this? One problem I did have, printing it in Windows, is that it kept printing multiple copies. I had to kill the print spooler to get it to stop. Maybe I inadvertently incremented the 'copies' drop-down out of my utter angry frustration. Thanks guys for "making it easier" at tax time. BTW converting the PS to PDF still hangs Acrobat. Don't do it. Print it out directly.

Apr 3, 2011 6:48 PM in response to benwiggy

I've found something that works for me with Word documents:

1) Save in Word as a postscript

2) Open the ps file with TeXShop ( http://darkwing.uoregon.edu/~koch/texshop/texshop.html) to convert it to a PDF

3) Open and print from +Adobe Acrobat Reader+ (I'm using version 10.0.2) instead of Preview

It seems that this enables the pdf to open and print fine, even on Windows machines, but when I do the above and open in Preview it looks fine but prints with some of the fonts changed, which is what happened if I had just saved it directly as a PDF from Word.

By the way, my problem seems to be compounded by the fact that I am using Computer Modern fonts I got online ( http://sourceforge.net/projects/cm-unicode/files/) since I don't like Times New Roman 🙂. I believe that before the update, I could make PDF's just fine saving them as such directly from Word and they would open and print fine no matter what I used (Preview or Acrobat). When I once needed to save a file with these fonts as a PS file, I noticed that Preview would not convert it to a PDF (this was about a month ago), and found the tip to use TeXShop to convert from PS to PDF with Computer Modern fonts ( http://hints.macworld.com/article.php?story=20020119101251236) which I incorporated above.

Hope this works for others.

Apr 4, 2011 12:39 PM in response to benwiggy

Using InDesign CS5, and after updating to 10.6.7, I noticed when scrolling a page that my fonts were messed up...distorted vertically. At first, I wondered if it was in my InDesign preferences, but given it worked fine before the upgrade I ruled that out...also my graphics card. So, I Googled it... found lots of problems with Myraid Pro. Many having issue with Flash and Acrobat PDF's. My solution with InDesign document style was to switch to Helvetica Neue from Myraid Pro and the problem went away. For me, a document-wide font switch does not have any major impact, but for some it may well be a biggie. What I can tell from Adobe forum (http://forums.adobe.com/message/3578679) it's apparently related to the latest OS update and how it renders certain fonts. But that's beyond my pay grade.

Apr 4, 2011 5:19 PM in response to ae-editor

You know, ae-editor
--
There are actually two Myriad Pros --
The one that comes with Macs, and the Myriad Pro that is purchased from Adobe.
That's the problem. They are conflicting with each other, if you have both.
I only have the Apple version, so I have no problems with MP and PDFs or anything else, really.

Question for Kurt --
What would happen if everyone who had the Adobe version got rid of the Apple version?
Would it work then???

Apr 5, 2011 3:51 AM in response to standard_taper

standard_taper wrote:
2) Open the ps file with TeXShop ( http://darkwing.uoregon.edu/~koch/texshop/texshop.html) to convert it to a PDF


If memory serves, TeXShop uses ps2pdf for .ps to .pdf conversions, and ps2pdf is not part of a vanilla OS X installation. TeXShop typically lives on top of MacTeX (or one of the alternatives) which does include ps2pdf. TeXShop could hardly serve its main purpose without a TeX engine. I doubt it would perform .ps to .pdf conversions either. Installing full MacTeX may be overkill for some users. One could just get ps2pdf (with any dependencies) via MacPorts or something like it and enjoy the same results that standard_taper describes.

Topics like the one this thread is devoted to are precisely the reason why I wait ten days before applying 10.x.y -> 10.x.y+1 updates (and several months for 10.x -> 10.x+1).

I find the absence of any reaction to this two weeks down the line from either Apple or Adobe deeply disturbing.

Apr 5, 2011 6:00 AM in response to TildeBee

Hi ~Bee,

Apple doesn't supply a version of Myriad. They are all from Adobe.

When you install any of the Adobe CS apps, they'll install all kinds of OpenType PostScript fonts into the /Library/Fonts/ folder. Of which Myriad Pro is one.

The Myriad fonts the CS apps install is actually pretty small. I'd have to look on the Design Suite disk again, but I think it's about eight typefaces. The full set of Myriad Pro is 40 typefaces.

Apr 5, 2011 7:38 AM in response to David Wells

I called AppleCare again to see if any action was taking place on this issue. This time the tech was interested in knowing more, so I went through the whole story all over again, and pointed them to both this forum string and the Adobe tech note.

He was able to see the issue in Acrobat on 10.6.7 and not in 10.6.6, so that was reassuring.

The tech assured me that he would send this info up the ladder, and assumed it was already being worked on. Told me to watch for an updater sometime in the near future. Let's hope that he is right, and this issue is being taken seriously.

Apr 5, 2011 7:57 AM in response to designer222

Still the same problem here. Some of my clients PCs crashed after I sent them a PDF file. This can be reproduced. 10.6.6 doesn't have the problem.

PDfs generated in 10.6.7 crash Acrobat on Windows and subsequtnly the system. I even got asked whether I sent out a virus in my pdf... no fun, when your client's trust is at stake here...

Apr 5, 2011 8:36 AM in response to Kurt Lang

Kurt Lang wrote:
The Myriad fonts the CS apps install is actually pretty small. I'd have to look on the Design Suite disk again, but I think it's about eight typefaces. The full set of Myriad Pro is 40 typefaces.


Wikipedia says the full Myriad Pro family includes 40 fonts: 4 widths with 5 weights each, plus an italics version of each of them. It also says the Regular & Bold weights plus their italics (4 fonts) were bundled with Adobe Reader 7.0 and 8.x, so it is safe to assume at least those 4 are installed on lots of Macs.

On my own Macs, there were 8 Myriad Pro OT fonts installed. I never bought any of the high end Adobe CS apps, but I think these 8 all came with Adobe Photoshop Elements 4 or 6, which I own. Yesterday, I received & installed Photoshop Elements 9 & I now have ten Myriad Pro OT fonts, 5 of which show yesterdays modification date. I also have a set of 5 "Myriad Web Pro" OT fonts that were not there before.

I'm not sure what this means, other than there are probably lots of different combinations of Myriad Pro OT fonts installed on different Macs plus some variants of Myriad Web Pro OT, Myriad Truetype, & Myriad Type 1 fonts on some of them as well. It would be interesting to know if there is any correlation between the number of fonts in this (or any other OT) font family installed & the post-update problems with them.

Apr 5, 2011 9:06 AM in response to R C-R

Wikipedia says the full Myriad Pro family includes 40 fonts...


Yes, as I noted.

It also says the Regular & Bold weights plus their italics (4 fonts) were bundled with Adobe Reader 7.0 and 8.x, so it is safe to assume at least those 4 are installed on lots of Macs.


That is true, but they're buried in the Acrobat Reader's application package. So as far as the OS is concerned, they're not available for the user. You can copy them out if into a Fonts folder if you want, and then you will be able to use those fonts. There's a few Multiple Master fonts hidden in there, but if you copy the OpenType fonts out, you'll have these to use:

AdobePiStd.otf
CourierStd-Bold.otf
CourierStd-BoldOblique.otf
CourierStd-Oblique.otf
CourierStd.otf
MinionPro-Bold.otf
MinionPro-BoldIt.otf
MinionPro-It.otf
MinionPro-Regular.otf
MyriadPro-Bold.otf
MyriadPro-BoldIt.otf
MyriadPro-It.otf
MyriadPro-Regular.otf

I never bought any of the high end Adobe CS apps, but I think these 8 all came with Adobe Photoshop Elements 4 or 6, which I own.


Not surprising. I didn't mention Elements because I've never owned it, so had no idea what fonts it installed, if any.

I'm not sure what this means, other than there are probably lots of different combinations of Myriad Pro OT fonts installed on different Macs plus some variants of Myriad Web Pro OT, Myriad Truetype, & Myriad Type 1 fonts on some of them as well.


That would be very likely. What versions of Myriad you have would all depend on what Adobe apps you've installed, assuming you haven't already purchased the fonts otherwise. Adobe does make corrections to the fonts without really telling anyone. The copy of of MyriadPro-It.otf I have is version 2.037, but the one in the Acrobat Reader X is 2.062. So those minor changes could determine if Myriad Pro works for you or not under 10.6.7.

Apr 5, 2011 9:18 AM in response to benwiggy

Since 10.6.7 and possibly since installing an update to Google Earth the default fonts in Mail, Safari and iCal displays have changed to something that I don't recognize. The numbers and day names in iCal look much plainer as do the numbers signifying unread mail in Mail folders. And the numbers on my Safari yahoo stock tables. If this occurred during the system update, can I reinstall the update without fear of losing anything?

Apr 5, 2011 9:53 AM in response to hsmoliar

If this occurred during the system update, can I reinstall the update without fear of losing anything?


You could, but it would unlikely change what you're seeing. Try clearing the font cache files.

Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:

sudo atsutil databases -remove

This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.

Apr 5, 2011 10:40 AM in response to Kurt Lang

This didn't make any difference. Any other suggestions?

It looks like a font substitution issue--that perhaps the font that should be there is corrupted and the system is putting something else there. I also forgot other programs that this has appeared in--Quicken 2006 and several of my Dashboard widgets.

Thanks again for any help.

Font problems after 10.6.7

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