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Level 1

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iPhone won't receive calls

Hi I'm using an iPhone 4 with the most up to date iOS and have been having problems for some time. The issue I have been experiencing is that on a regular basis my iPhone will not receive calls, I can call out but if someone calls me it says that my phone is not available, at this time I will have full reception I have a bumper on it so the antenna issues are not responsible, sometimes it can just be sitting on my desk with full reception but the call does not come through.

Has anyone else had this issue and does anyone know any solution?

iPhone 4, iOS 4

Posted on Mar 23, 2011 6:28 AM

21 replies

ajp.

Level 1

0 points

Oct 19, 2011 2:26 AM in response to Gozaradio

I've tried the suggestion that you've posted and surprisingly enough...it actually works! for the time being that is. I hope the problem dosn't appear every now and then, but what you suggested was helpful thanks a lot!

odysseus

Level 3

940 points

Sep 9, 2012 2:55 PM in response to Thanar

Thanar wrote:

When you have data switched ON, and you're NOT on 3G, then whenever there is data traffic on your device, your iPhone is actually not available.

That's not completely true, is it? I.e. it's true that over EDGE, one can't maintain a voice and data connection at the same time, but isn't the iPhone supposed to pause the data connection and take the call?

Aug 30, 2013 2:39 AM in response to DanRJFrost

The solution is Rubn a backup on your device and resotore back. It works perfectly well.

Jan 18, 2014 12:08 PM in response to DanRJFrost

i am facing a similar problem with my new iphone 5s. Whenever i have kept the 3G ON in the network setting and turn the WIFI ON, from the very next moment I am not able to make or receive a call. It shows call failed. On turning off the WIFI and then restarting the phone I can make calls. BUt as soon as I again turn on the wifi the problem is persistent.

please help!!

newbee07

Level 1

0 points

Sep 2, 2015 8:57 PM in response to DanRJFrost

I realise that most of these posts were a while ago but now my iPhone 5s is also not receiving calls - they go to voicemail immediately and leave me with a Missed Call message on my screen. I have turned the phone off and on; I do not have Do Not Disturb activated and I've reset the Network Settings, all to no avail. Can anyone suggest what might be causing this please?

170fin

Level 1

0 points

Oct 19, 2015 8:02 PM in response to DanRJFrost

I too am experiencing this problem & on both Iphone3 & Iphone4 - Both connected to 3.

Anyone know if swapping sims to & from a router would somehow be to blame?

iPhone won't receive calls