Issue:
Before updating my second gen apple tv to the latest tvos I was getting this error every so often with some content and not others all directly from the apple store. this is perfectly annoying. So, I did a total reset / wipe and reinstall to the latest tvos. Now the problem happens 90% of the time instead of 20% and I am ******. So, don't update!
Tangent:
My mac pro won't play iTunes because my 30" APPLE monitor is what, too old? But somehow its ok for apple tv to play on my random good old epson projector.. BS.... still attempting to watch tv I make my third step down to my laptop that seamlessly streams the very same content over wifi with out any problems. Why can a laptop on the exact same network (via wifi) with all the same network and firewall settings seamlessly stream the same content? Can't you guys get this right? Siera was the worst OS since the early 90's. This would never have happened if Steve were still around.
My setup:
I have two separate cat6 gigibit networks running through cisco smart switches to small business class rv325 routers with two ISP modems in bridge mode (to eliminate double nat). The residential connection is 300/50 and speed tests confirm latency and bandwidth are up to par. The end to end all gige intranet has also been tested for bandwidth and latency and perform as expected. The ISP's modems are set in bridge mode eliminating double nat so the routers handle NAT, DHCP, Firewall, etc. (business side static IP's and residential side dynamic ip's). But before anyone gets any bright ideas please know I have also tried putting the apple tv in the DMZ and connecting it directly to the modems.
Responses and research:
I have read some really stupid stuff in my research of this issue. whole websites going on and on about ******** 'fixes' written by clueless people. responses in this thread that are insultingly dumb.
I do not recall one response by an apple employee. why is that?
Thoughts:
I fail to see how my network is in any way related to the problem
Four interesting findings that I would love inside into.
1. the error happens with some apple provided shows and not others. This points to apple server over utilization.
2. the TVOS update clearly increases the issue many times over.
3. my laptop has no issues connected via wifi to the same wired network using itunes to play the same tv shows.
4. Why has apple not come forth and given some options? I assume it is because there are major issues in their back end hosting service pointing to issue number 1 and or issues with the update firmware / software TVOS that are causing more issues that they do not want to talk about until they can fix it.