Apple TV 2G "An error occurred loading this content. Try again Later"

"An error occurred loading this content. Try again Later"

I get this message when trying to stream/load some movies, not all. I could stream YOGI BEAR in HD for my kids no problem. I could stream Jacka *3 HD no prob. I can also watch trailers. But I try The Fighter and Hereafter, and get the message all the time. I am afraid to purchase anything else coz I dont know if it will work. I tried rebooting, restoring and software update, but nothing helps. Please help anyone???!!

Alf

APPLE TV 2G, Other OS

Posted on Mar 24, 2011 8:38 AM

Reply
212 replies

Sep 6, 2011 12:32 PM in response to mabdrabbo

This just now happened again to me. Seems to happen periodically, maybe at 3 week intervals. Again I reboot the AppleTV (using Menu-Down Arrow) and still got that error message. Obviously rebooting the unit doesn't work in many cases. Again, I am able to access the content using my BluRay player. Obviously this problem has nothing to do with my Interent connection, with Netflix, or with my local network. It is very irritating. If rebooting the unit actually woked I'd still be annoyed at having to reboot that often. I never have to reboot my Blu-Ray player.


In my experience the problem fixes itself after a few days. That's hardly any consolation to anybody who only has the ATV as their streaming device.

Sep 11, 2011 6:24 AM in response to AlfredGZ

This just happened to me, as well. I've had the ATV since Feb. 2011 and haven't had any problems until now. I thought it was a Netflix error, because I haven't been able to stream Netflix to the ATV since last week, but could stream to my MacBook just fine. Then, it wouldn't let me stream from my iTunes content either. I tried unplugging the ATV and that didn't work. Signed out of all my accounts and logged back in. Finally, I just restored the ATV to its factory settings, and I can now stream Netflix again. We'll see how long this fix lasts. From the sound of all these posts, it seems like a persistent problem. Fingers crossed! I read another thread online about rebuilding your iTunes library to solve this fix, but luckily I didn't have to try it. Good luck to everyone who's still stuck. I hope Apple comes out with a formal fix soon!

Oct 6, 2011 7:30 AM in response to AlfredGZ

This is not just an streaming issue over LAN, in fact with me, I'm able to play all my movies over my LAN without issues. so it seems/must be a DNS issue, as the same error happens to me constantly, or quite a few different shows.


The problem is,, its not only one peticular movie/TV show/podcast etc,,,, its randomly.. yet when i try the next day it seems to be fine until it happends again the next week.


Might be just the podcasts, but doing a restore does solve the issue, but its only a workaround, not a fix.



Lets hope Apple fixes this.

Oct 27, 2011 6:26 PM in response to mediadavis

This worked for me when I was getting the error with some Netflix content. I read on another site that the rebooting clears the cache, for what that's worth. You have to hold the menu and down buttons for several seconds, until the blue led on the front of the ATV starts blinking rapidly. Then releasing the menu and down buttons will reboot the ATV.

Nov 8, 2011 12:43 PM in response to AlfredGZ

I'm having some what similar problems and no matter what I do nothing works :-(


1. All movies from the Movie folder plays perfectly. Both movies (all HD) bought through iTunes as well as ripped BD's

2. Series won't play at all now for some strange reason BUT did play perfectly before the iOS update :-(


I have searched high and low but nothing really gives an answer to why I only get the "An error occurred loading this content. Try again later" when trying to watch my TV series as everything else works fine.


Any ideas?


In general, I have noticed more and more errors/faults with Apples software updates compared to what we saw earlier. This is not a good sign and I'm afraid Apple is moving in the wrong direction here...

Dec 1, 2011 1:44 AM in response to AlfredGZ

I got the error message "An error occurred loading this content. Try again Later" today and found a possible cause and a solution which is different to above. Yesterday I moved a whole lot of movies to a new hard drive and updated their locations in Itunes and Itunes was happy playing them in their new location. However when I tried playing any them today through Apple TV I got the error message. Any movies that were still on the old hard drive would still play fine through Apple TV, only the ones that had been moved gave the error message.


I tried rebooting, powering off and on, but no luck. I then spotted that some of the movies in Itunes had exclamation marks next to them, showing that Itunes did not know their location. I went through these movies manually updating their locations in Itunes and as soon as I did the last one, all the movies on the disc began playing again on Apple TV.


So this appears to show that having a number of movies with incorrect paths can stop a whole disk of movies from playing correctly.

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Apple TV 2G "An error occurred loading this content. Try again Later"

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