Apple TV 2G "An error occurred loading this content. Try again Later"

No No I have just put the new down load on my atv2 tried to rent a film and the same message comes up and I have Changed my hdmi setting and this dose not work it is a joke i have booked in to the geneus bar for Saturday lets see shall we ????

It's fixed I got a speed test on my download and it was 0.91mbps

So I got BT out to look at my speed they went off and now I get 3.80mbps

And it is all ok you need 2.5mbps to stream moves this is what iTunes told me

And appal care

I can believe that at certain low transfer speeds Apple TV might return that error, but what happened with me is I'd be trying to stream Netflix and AppleTV would tell me "An error occurred loading this content...etc," OR "Netflix is not available at this time..." and I'd go to my Blu-Ray player and I could access Netflix streaming just fine. So it wasn't either download speed or some overloading at Netflix. It's something about AppleTV.

Try a fast (6 Mbps or better) connection.

Your post is terse. I don't know at which connection point you're referring to in relation to access speed tough I suppose that could effect it. I'm not sure how to measure access speed at the Apple TV unit, which is where it counts, but I would guess the only thing I can do about that is to get an Airport Express base station which isn't in the budget right now. Anyway, I keep saying, my Panasonic Blu-ray player doesn't have that problem. When AppleTV is giving me the error, the Panasonic is receiving just fine. This is not a commercial for Panasonic, I love my AppleTv...when it's working.

I had this same problem when trying to watch any movie on Netflix. Easy fix. Unplug Apple TV2 for 15 seconds and replug and try again. This just does a power-on reset. Everything is saved from before, but fixes the problem.

Resetting often doesn't fix the problem. I can reset but the problem is still there. I am annoyed that I have this recurring error--even if resetting did fix it, I shouldn't be having this error so frequently. This never happens with the Blu-ray player. And often the problem fixes itself over time without resetting.

I have to add this: just now I got the error message again "Netflix is unavailable at this time, try again later". I rebooted the AppleTV and not only was I unable to connect to Netflix, but it had lost my settings and I was prompted to input my password. I did that and got the message that Netflix was unavailable again. I input my email and password 3 times to make sure that I got it right. Still no go. Why isn't this fixed? If I didn't have an alternative network capable box I'd just think that Netflix was down often or that my internet connection was slow.

this happened to me and for 3 weeks It would annoy me.. I finally looked up the issue on this blog and disconnecting the HDMI then the power then reconnecting HDMI and finally power... worked for.. thanks!

I fought the same problem for a week. First I read and attempted the fixes that worked for others to no avail. The I got on the phone with Apple, and they suggested some of the same fixes, but not as thorough as this forum. In this process, I fully restored the ATV2 twice via iTunes, unplugged it untold number of times, changed the Dolby setting, changed the HDMI cable, changed the HDMI out setting, tried a different HDMI input on the TV, and generally banged my head against the wall. Ran speed tests from my PC through ISP and was getting 7+ Mbps download speed. Failed to mention I am using a wired ethernet connection to the ATV2, not a wireless, but in the testing I connected it to the wireless newtork instead to see if that helped but it did not. After all this, still got the error loading content if I tried to watch a Netflix video, tried to send a video to Apple TV from my iPad2, or tried to watch a video (HD or SD) from already downloaded to my shared iTunes.

So I went to the local Genius Bar, laid it all out, and without any additional discussion, they gave me another ATV2. Brought it home, set it up. SAME PROBLEM. Repeated all the steps above, no help. Then I noticed the 10/100 5 port ethernet switch I had in the cabinet sending internet to a variety of devices, including the ATV2. I disconnected the feed from the switch and plugged it directly into the ATV2, and without even unplugging/rebooting the ATV2 the problem went away. Everything worked. Despite my speed from the ISP, the switch between the router and the ATV2 was slowing it down too much. So why didn't the wireless work?Well the wireless access point I was using in the living room was feeding off the same switch.

Hope this helps someone.

Anyone tested the new 4.3 iOS for Apple TV2 launched a few days ago?

Yes, as a result of the restore to the ATV2 several times trying to fix my problem, I was updated to the new version. No issues at this point, and it was using the new version when I found my solution. That said, I do not believe the new software had any role in resolving the issue.

From Mike and Sheila: thanks for the advice, Ray, it worked for us. We did do a little rain dance, too, though :-) But we're watching a movie now and that's great.

a I've not seen this posted here, but it worked for me.

Reboot the AppleTV by pressing the menu and down buttons at the same time and then releasing both buttons. The AppleTV will reboot.

This is the second time I've seen an error like this and the second time rebooting it has resolved the problem. I suspect that there is some sort of memory issue. The most likely culprit is probably memory management. Play enough content and the memory fragments enough that the ATV can't find a large enough piece of contiguous memory to start something playing. I'm sure there are other possibilities, but just about every operating system ever written has had this problem if it runs long enough, so its not unlikely. The most problematic cause I can manage is a stray hardware memory failure that creates problems intermittently.

Either way (and there are other possibilities), a device reboot seems to solve the problem.

Hi

I have the same issue - tried the Hard reboot as you described (thanks btw) but still not working !
I bought the movie 3 times tonight and everytime same

Called Apple Support for 20 min : they highly recommended to reboot - what I did and after 20 min - still same issue... !

What to do ?

My Apple TV2 was working properly before !