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To update this application, sign in to the account you used to purchase it.

Some of my apps have available updates but this is the response I get when I try to update: "To update this application, sign in to the account you used to purchase it." I am bewildered since I only have one account that I am already signed into. How do I get the apps to update? What account is the app store talking about?

Mac Mini, Mac OS X (10.6.7)

Posted on Mar 24, 2011 11:45 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2011 12:11 PM

Trash the apps, resart the App Store, and the update button should read install.

App Store still has bugs...

Thanks ... Ken
92 replies

Jun 21, 2013 7:46 AM in response to theartist

I fixed it for myself:


1. Closed the app store

2. Opened Spotlight settings and dropped Macintosh HD drive into the "Privacy" area.

3. Downloaded "FindAnyFile" (Google)

4. Searched for the file with FAF and found a couple of rogue com.****.plists and loginitems affiliated to it.

5. I moved the files to the trash.

6. Removed Macintosh HD from spotlight privacy.

7. Opened MAS, checked purchases page. The app in question had a siny new "Install" button.

8. App installed successfully.

Aug 6, 2013 6:20 PM in response to pdizzleccc

This is the only thing that worked for me. I tried the "hide from spotlight" and "move to another folder" but neither worked. In fact, when I moved it to another folder (trash) and then "put back" it was just the same file. The only change was that the update went away on the app store. So it wasn't really up dated since I still had iMovie 9.0.5 and the up date was for 9.0.9

Sep 16, 2013 7:22 PM in response to marsb007

I had to ask to speak to a senior support representative, who instructed me to remove the adoption.plist file which was in /Library/Application Support/App Store for me. Afterwards, I was able to Accept iPhoto and iMovie in the "Purchases" page and then finally update them.


What did not work: Re-indexing spotlight, trashing and putting back apps, logging out and back in when prompted.


Still not exactly sure what caused this, since I don't remember having any other apple IDs. It's been over two years since this thread started. Apple: it would be better late than never to fix this.

Nov 28, 2014 11:05 AM in response to xmit

jesture's solution worked for me. I am still running 10.6.8. Other solutions don't apply.

Close App Store then open Terminal and type "sudo mdutil -a -i on" without quotes press enter type your computers password if needed for permission, then close Terminal.


Wait for your computer to finish indexing, you can watch its progress by clicking Spotlight in the top right corner of your Mac (The Magnify Glass).


Reopen the App Store and make sure you're signed in and the update tab should have a number by it with your optional updates.

To update this application, sign in to the account you used to purchase it.

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