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App to upgrade on Mac App Store with email that is not mine

Hello to everyone,

I have an update of a free app on Mac App Store called "Itsy". However, i never install that app through Mac App Store or by other means! When i try to install it through Mac App Store i can't do it and Mac App Store ask me for the password of the following email " **@**.de"! This email it is not mine and i don't know how i get it! I buy my new MacBook Pro last week on an Apple Store! Anyone can tell me how i solve it? Or i should make a fresh install?


<Edited by Host>

MacBook Pro, Mac OS X (10.6.7), i7 2.7 GHz, 500 GB 5400 rpm

Posted on Mar 29, 2011 7:09 PM

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Jul 1, 2011 5:41 PM in response to fmiguel

HI Guys, any help? I have only one app installed and that is angry birds purchased from the app store yet still i get "Sign in to patrick (at) kontschak (dot) de <Edited by Host> to update applications for that account." no cracked apps or software on a brand new macbook pro so what is going on?

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Jul 1, 2011 5:41 PM in response to fmiguel

Hi, here's Patrick Kontschak. <Edited by Host>

I shouldn't even bother answering because I hereby admit being a culprit of cracking a Mac App Store app (which I legally bought btw - unlike those people complaining here). I merely did that to provide a Trial version but I'm pretty sure nobody will believe me because everyone thinks crackers are bad people. :|


Like many people already said, yes, my email address is in your Mac App Store because of either a bad Angry Birds crack or a bad Chopper 2 crack. I appologize for that mistake. 22 people were smart enough to email me directly and ask what's going on. Most of you just tried to reset my iTunes password though. Today Apple closed the "Reset Password" function for my account the second time since that happened.


I advise you to buy Angry Birds for Mac and/or Chopper 2 legally through the Mac App Store or if you must get another crack from somebody else. You can tell me so many times that your Mac is brand new and that you're angels and never even thought of downloading cracked apps. The fact that my receipt is on your Mac is evidence enough.


Please, refrain from reseting my iTunes password, calling me names or putting me on "Hacker User" lists. All I did was trying to do you guys a favor by providing what Apple didn't: A Test Version.


Thank you for understanding the issue and have a nice day.

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Oct 2, 2012 5:58 PM in response to Patrickkontschakde

Thank you so much for your reply and your crack. I went to update angry birds and when I did, I noticed your email address when it asked for my login information and said ***?


Sorry that happened to you but hopefully you learned what you did in the crack that it saved your email address with the app. Keep up the good work dude!


PS: crackers are not bad people, the people who wrote the DMCA are.

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Nov 30, 2014 7:45 AM in response to fmiguel

This issue has several reasons, like installed apps downloaded from web or from App Store but with an old Mac ID (if you have an second hand device) or with another ID logged in App Store. In any case the solution below works.

1. Open Terminal (e.g. with Spotlight typing "Terminal" without quotes)

2. You have to build an unix based database of your whole drive including system/hidden files. Copy this command to terminal and press enter:

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.locate.plist

Since you have to use "sudo" command, you will be promtped for your administrator password.

3. Wait several minutes until an background process finishes.(You can monitor it in Activity Monitor signed as "notassigned" user or something like this)

4. Type following command in terminal and press enter:

locate _MASReceipt/


This will show you several folders you have to check. Start with the first one even if you´re shure it´s not the one.

5. Open Finder and press Cmd+Shift+G paste the copied adress and press enter.

6. Make a copy of receipt file to some folder where you don´t need admin rights for editing (for example /Downloads)

7. Open the receipt file with an Text Editor

8. Locate the line where it shows: "com.NameOfYourProblemApp"

9. If it´s not the App you experiencing trouble with, try the next folder from the search results starting with step 5.

10. After you located the receipt file with the App ID you want to disappear, just delete the whole line containing "com.NameOfYourProblemApp"

11. Save the edited file and move it back to the _MASReceipt/ folder where it comes from by overwriting the old one. Admin password will be prompted.

12. Reboot and enjoy

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App to upgrade on Mac App Store with email that is not mine

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