Volume Control Locked

I can't change my volume, it's staying muted. I try to turn it up or down and the volume screen pops up but there's a symbol underneath the volume saying I can't change it.

Macbook Pro, Mac OS X (10.5.8)

Posted on Mar 31, 2011 7:32 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2011 7:43 PM

Welcome to the Apple discussions.

Reset the PRAM as that's where the volume information is stored. Sometimes PRAM can become corrupted:

1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
14 replies
Question marked as Top-ranking reply

Mar 31, 2011 7:43 PM in response to Rachel Mac

Welcome to the Apple discussions.

Reset the PRAM as that's where the volume information is stored. Sometimes PRAM can become corrupted:

1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

Apr 16, 2014 8:16 PM in response to Rachel Mac

So, this just happened to me, (thanks to my daughters hello kitty headphones :S) I tried everything plugging headphones in and out etc. NOTHING WORKED!! I pushed the buttons to pause/play or the forward song button.. viola! No more locked sound... I honestly wasnt even trying those buttons I was fed up with trying stuff and it showed me that my music changed to a song i didnt like so automatically i pushed those buttons not even sure which one exactly.. magically fixing the problem.

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Volume Control Locked

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