15 Macbook Pro 2011 can't wake from sleep sometimes

Is this a software or a hardware problem? My (educated) guess is software since everything else is working just fine...

Weird...APPLE PLEASE COME WITH A SOLUTION....

Here are 2 possible solutions as suggested by users in another thread concerning the same issue:

1. Disable Safe Sleep - One user reported that this worked for them.

2. Disable Automatic Graphics Card Switching - Mixed reviews on whether this fixes it.

I will be testing these two options in the coming days and reporting what I find. I use my computer with a HengeDock at work so whenever I leave, I pull the computer out and basically let it put itself to sleep. About half the time I wake to a blank screen like others have reported. I haven't seen the white screen with lines. I've been able to wake the computer by putting it to sleep/waking it one or two more times.

Other thread: https://discussions.apple.com/thread/2765412?start=45&tstart=0

nope still not...tried the 1st option...2nd isn't availible on a 13" MBP 😟

Try the touch command, whilst in terminal type:

sudo touch /System/Library/Extensions/ and hit return

it will prompt you for your admin passwd, type that in and hit return. I was getting the dreaded black screen every morning when waking the laptop from sleep. After trying this it woke ok this morning. It's only been one day so we shall see. Am on my second early 2011 MBP and have tried everything suggested all nojoy. Cheers

Hi, do you have a13"?

Good point! Nope early 2011 MBP 15". Probably something else with the 13". Have one of those as well but it doesn't have the issue. Sorry. Have you tried reinstalling the OS? Probably drastic but it might be worth a try. Don't use migration assistant and see if a fresh install does the trick, then you can migrate your software over one at a time to eliminate a software issue. Have you done a hardware test by any chance? How about SMC and PRAM reset? Other thing that might work is look on Mcafixit's site for their general maintenance routine and try that. It involves starting the computer in safe mode and whilst there doing a permissions repair. Do both SMC and PRAM resets and then using an app like Onyx run their cash cleaning routines, maintenance scripts and some other stuff that is listed on Macfixit's site and then shut down and restart a couple of times. Might be worth a try before doing something drastic like doing a fresh install of the OS. Cheers

Thanks for you quick reply...I did already everything you mentioned (incl Onyx 😉 )...except the Macfixit part...

I'll look into that.

Someone with exactly the same probleem filmed it:

http://www.youtube.com/watch?v=25cWVrg8Bfw&feature

https://discussions.apple.com/thread/2765412?start=45&tstart=0

ometimes I cant waike up from sleep too!

Same problem with second 2011 MacBook Pro 15" 2.2 ghz... Wakes with either a majority garbage pattern on screen like in earlier posted picture or wakes completely with snow, or screen with items skewed all over the place. Sorry for the stupid sounding description but can't even think of words to describe all of the things that are happening and I am very frustrated with finding that this is happening with yet a second machine.

The first machine worked fine for the first two weeks and then started developing symptoms. The second machine has went less than 2 weeks and now doing it as well. Biggest problem is that I am going to have to make a 300 mile round trip just to go visit a Genius Bar...

Also occasionally having a yellow background in some of the places where white should be when it boots up... Had this with the first one, Apple Genius Bar replaced the Logic Board. Wiped out and reinstalled OS and still same problem... This is a $2000+ laptop and this is 100% unacceptable.

Hi everyone,

My MBP 15" could not wake up from sleep or has a blank screen with the white light on (not pulsating).

I had to press and hold power button and restart after trying all ways to wake it, like pressing on keys, moving the mouse, etc.

Upon restart this messgae appeared:

Interval Since Last Panic Report: 1135346 sec

Panics Since Last Report: 1

Anonymous UUID: 8E966E45-AB93-46E2-9EE4-69DAC0789EBD

Thu Sep 22 18:46:48 2011

panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800032cb63, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001024fd000, CR3: 0x000000022d65d000, CR4: 0x0000000000040660

RAX: 0x0000000000000047, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff80c43e38b0, RBP: 0xffffff80c43e3970, RSI: 0xffffff80ab0b3400, RDI: 0xffffff801428a008

R8: 0xffffff80c43e3920, R9: 0x0044b82fa09b5a53, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0xffffff80c43e3938, R14: 0xffffff801428a008, R15: 0x0000000000000000

RFL: 0x0000000000010297, RIP: 0xffffff800032cb63, CS: 0x0000000000000008, SS: 0x0000000000000010

Error code: 0x0000000000000000

Backtrace (CPU 0), Frame : Return Address

0xffffff80c43e3550 : 0xffffff8000204d15

0xffffff80c43e3650 : 0xffffff80002d1208

0xffffff80c43e37a0 : 0xffffff80002e3f4a

0xffffff80c43e37b0 : 0xffffff800032cb63

0xffffff80c43e3970 : 0xffffff8000360d6f

0xffffff80c43e3bc0 : 0xffffff800036ee0e

0xffffff80c43e3c80 : 0xffffff80004adbed

0xffffff80c43e3da0 : 0xffffff80004b33de

0xffffff80c43e3ea0 : 0xffffff80004b37ca

0xffffff80c43e3f40 : 0xffffff80004e7e63

0xffffff80c43e3fa0 : 0xffffff80002e4441

BSD process name corresponding to current thread: uTorrent

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 14316195897509

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0xffffff7f8131a000, size 0x65536) - last unloaded 126635702210

loaded kexts:

com.parallels.filesystems.prlufs 2010.12.28 - last loaded 740624236849

com.parallels.kext.prl_vnic 6.0 12094.676494

com.parallels.kext.prl_netbridge 6.0 12094.676494

com.parallels.kext.prl_usb_connect 6.0 12094.676494

com.parallels.kext.prl_hid_hook 6.0 12094.676494

com.parallels.kext.prl_hypervisor 6.0 12094.676494

com.apple.driver.AppleHWSensor 1.9.3d0

com.apple.driver.AGPM 100.12.31

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AudioAUUC 1.57

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.kext.ATIFramebuffer 6.3.6

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.driver.AppleIntelHDGraphics 6.3.6

com.apple.ATIRadeonX3000 6.3.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleGraphicsControl 2.10.6

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.driver.AppleIntelSNBGraphicsFB 6.3.6

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleUSBTCButtons 201.6

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.driver.AppleIRController 303.8

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AirPort.Brcm4331 433.11.5

com.apple.driver.AppleSDXC 1.0.3

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.12

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2

com.apple.driver.AppleSMC 3.1.0d5

com.apple.kext.ATI6000Controller 6.3.6

com.apple.kext.ATISupport 6.3.6

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.AppleThunderboltDPOutAdapter 1.3.2

com.apple.driver.AppleThunderboltDPInAdapter 1.3.2

com.apple.driver.AppleThunderboltDPAdapterFamily 1.3.2

com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.6

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.driver.AppleThunderboltNHI 1.2.6

com.apple.iokit.IOThunderboltFamily 1.4.9

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBookPro8,2, BootROM MBP81.0047.B1E, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f1

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: TOSHIBA MK7559GSXF, 698.64 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3

USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: SideWinder™ Mouse, 0x045e (Microsoft Corporation), 0x0724, 0xfa130000 / 6

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4

USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Anyone here knows what's happening and how to resolve this issue?

Bring it in to the service centre?

Thanks and regards

Isaac

Just in case, Apple is paying attention:

My 15" Macbook Pro (OS 10.6.8) purchased several months ago started to display the problem - If I go to sleep on my own while the lid is open, I refuse to wake up the screen - shortly I after I did the latest update to the operating system a few weeks ago.

I have set the system preferences so that it will never sleep while it is connected to the power adapter.

When I have encountered the problem since then, I have had to turn off the computer and turn it back on.

The next time it happens, I'll try the tactic of closing the lid for and then reopenning it. I'll also face to the East and sacrifice a new-born goat. @#$@#@$%

Sent my MBP 15" (early 2011) for a check up recently due to a Battery Alert!

With regards to the sleep issue, the engineer did a variety of checks and found out that the RAM was the issue. Apparently bad RAM causes the computer to hang/freeze and also attributed to heat.

Conclusion:

Buy good and well tested RAM and keep your baby cool at all times.

Anyway, I was able to get a battery replacement FOC even though the battery warranty period has expired.

And I went back to the retailer who sold me the MBP to get it replaced, FOC again.

Only inconvenience is having to travel and wait.

Shalom

Isaac

Update:

http://guides.macrumors.com/Testing_RAM

http://osxdaily.com/2011/05/03/memtest-mac-ram-test/

I hope this solves or at least identifies the sleep issue. :-)

Message was edited by: Isaac Matthew