Help with reuse_uk dataserv-recycling
Would like to know if anyone has had issues with receiving payment from them as I sent my G5 on the 2nd of March and still not had money transferred into my bank.
They hardly reply to emails and when they do they just say same thing, that it takes 21 days for them to receive apple.
My problem is when they sent an email on 25th March saying "The equipment you returned has been received and tested. To enable us to transfer the quote you agreed to your bank account, we require your bank details." which was 159. So i did all that correctly then heard nothing till 7th April Saying
The specification of the equipment you returned is different to the specification you
communicated to us.
Please find our new quote based on the specification of your equipment.
GBP 111,30 because the condtition of the item is "Fair" due to a broken casing.
Please inform us how you want to proceed by answering this email with one of the following
responses:
(a) I agree to the new quote.
(b) Please send the equipment back to me. I am aware that a service charge of 20 Euro
Including V.A.T. per cash on delivery will apply
(c) I want the old equipment to be recycled without any further cost to me
Please provide us with your name and quote number.
IMPORTANT: Following our terms of use, your equipment will be recycled for free if we do
not receive an answer within 14 days.
I replied option (a) as not much choice even though its a metal case and was perfect when i sent it.
Now I have 7 days left before option (c) kicks in and they have not emailed me
Can anyone help
They hardly reply to emails and when they do they just say same thing, that it takes 21 days for them to receive apple.
My problem is when they sent an email on 25th March saying "The equipment you returned has been received and tested. To enable us to transfer the quote you agreed to your bank account, we require your bank details." which was 159. So i did all that correctly then heard nothing till 7th April Saying
The specification of the equipment you returned is different to the specification you
communicated to us.
Please find our new quote based on the specification of your equipment.
GBP 111,30 because the condtition of the item is "Fair" due to a broken casing.
Please inform us how you want to proceed by answering this email with one of the following
responses:
(a) I agree to the new quote.
(b) Please send the equipment back to me. I am aware that a service charge of 20 Euro
Including V.A.T. per cash on delivery will apply
(c) I want the old equipment to be recycled without any further cost to me
Please provide us with your name and quote number.
IMPORTANT: Following our terms of use, your equipment will be recycled for free if we do
not receive an answer within 14 days.
I replied option (a) as not much choice even though its a metal case and was perfect when i sent it.
Now I have 7 days left before option (c) kicks in and they have not emailed me
Can anyone help
iPhone 4, iOS 4
