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Ipod only recognized as "unknown device"

My shuffle is not recognized in i-tunes and is only recognized as "unknown device" in device manager. I've tried alllll the r's in support, and the suggestions in these posts, nothing works for me. However I believe i need to add a new drive, because when plugged into the usb, there is still no other drive than c: / d:. yet it comes up under the usb connections in device manager.
Help:(

Dell, Windows XP

Posted on Dec 29, 2005 8:41 AM

Reply
41 replies

Jan 2, 2006 6:28 AM in response to Naadia

What OS do you have??...

I have got windows 2000 with services pack 4 (only this services pack works with lasted USB devices) at home and it said the same problems!!! I do not know windows XP Home edition but Pro works (because has the drivers for you USB devices).

Do this:

Whe windows show the popup windows for reached the drivers, select windows update checked box and tell windows to reached the driver from internet and wait until recognized the new driver!!!

if it will not work, I have no ideal!!!

Jan 2, 2006 10:32 AM in response to Naadia

We have a 1 GB and a 512 MB Shuffle. The 1GB was working fine until we updated with the latest IPOD updater. It sounds to me as if they have a bug in it, because everyone seems to just be developing the problems. The computer we are trying does not have USB 2.0 and says it doesnt recognize the device. When we move to my laptop, it will work. The problems developed after we loaded updater 2005-11-17. The funny part is that the 512MB is being recognized. How are we able to tell Apple they have a bug in the updater.

Jan 15, 2006 2:54 AM in response to Naadia

My Ipod shuffle when connected to the uSB port it is recognised as an unknown device.
The amber light in the Shuffle is blinking when connected.
If I try to Restore to factory setting uding the latest updater it either shows "initializing" or the Auto play starts and it never stops.
Help me to overcome this problem and how to restore the Shuffle to factory setting

Ipod only recognized as "unknown device"

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