I'm sure you already checked and tried this but the email account settings are as follows:
Username
Your email username will be in one of the following formats:
yourname.wanadoo.co.uk
yourname.freeserve.co.uk
yourname.fsnet.co.uk
yourname.fsbusiness.co.uk
yourname.fslife.co.uk
yourname.fsworld.co.uk
You chose the 'yourname' segment when you registered with Wanadoo or Freeserve.
Email address
Your email address is your choice of name, followed by the '@' sign and your email username, eg mail@yourname.wanadoo.co.uk
You can use as many email addresses before the '@' sign as you like, eg bob@yourname.wanadoo.co.uk, lis@yourname.wanadoo.co.uk and paul@yourname.wanadoo.co.uk.
Server settings
The address of the Wanadoo POP mail server is: pop.wanadoo.co.uk
The address of the Wanadoo SMTP mail server is: smtp.wanadoo.co.uk
Do not use Secure Password Authentication to access mail
'Trying to log into the SMTP server
“smtp.wanadoo.co.uk” has failed. Please make
sure the username and password are correct. If
you continue, you may not be able to receive any email'
The incoming mail server is:
pop.wanadoo.co.uk
The outgoing or SMTP server is:
smtp.wanadoo.co.uk
If you are getting this error message, it appears you entered the outgoing mail server for the incoming mail server.