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Facetime not working on iPad 2 and Mac Version

Regards to all the members of the community.


I just bought an iPad 2 and wanted to facetime with my dad (Different locations, both on iPads). However as my dad dialed I did not get the iPad 2 to ring or notify me of an incoming call. Oddlt when I called him, his iPad did ring but when he answered, while his iPad tried to connect, mine kept ringing and ringing and ringing...


So I tried facetime from my iPhone to his iPad and viceversa, and it worked like a charm. Then on the mac and I had the same issued that on the iPad 2. My apple ID is working and I have 3 email addresses verified and linked to it (.mac, .me and .gmail). This is very odd and would like to see if you guys could help me out.


Oh and before any of you tells me to turn Facetime on on the iPado or to visit the "Using iPad" link, beleive me I've already have and there are no answers regarding this issue. There are other discussions on the forums talking about the same issue. So can an apple Rep please see to this as soon as possible?


Thanks.

iPad 2, iOS 4.3.2

Posted on Apr 20, 2011 8:04 AM

Reply
26 replies

Oct 19, 2011 10:49 AM in response to joebenitez

hi, I was having trouble with the new iMessage app on my iPad2 so i changed my DNS (settings --wifi--blue arrow on your selected network--chose DNS-- type in 8.8.8.8) and it works great! ** IMPORTANT! make a note of your ORIGINAL DNS before you change it, incase you have to revert back** My FaceTime wasnt working either, so i did the same thing to my DNS on my WiFi on my Mac, logged in straight away.


Hope this helps!

Nov 27, 2011 5:06 PM in response to joebenitez

Just bought an iPad 2 for my wife and had the same problem with facetime and iMessage where my wifi was connected at home but it kept saying "could not connect to facetime, check network connection and try again". Joebenitez's solution worked great. Walked over to McDonalds, connected to their wifi and facetime and iMessage worked immediatly. Came back home and it worked like a charm. Thanks a lot for the solution!

Jan 4, 2012 1:51 PM in response to joebenitez

I have no idea if I'm writing on the right page but I need help, I can't get FaceTime on my iPad! When ever someone tries to FaceTime me on my iPad they FaceTime my iphone4s. My sister has the iPhone 4 and an iPad and doesn't have this problem! I try to FaceTime people from my iPad and it says it's connecting and it rings my end but there not receiving any calls from their end!, Can anyone help me I'm new to all this but I have tried all the obvious things and nothings working :( I just wanna be able to FaceTime from my iPad and it's doin my head in!!!!! Please help me someone :)

Jan 5, 2012 9:19 AM in response to amyfromhaverhill

I have been working on setting up all family members that got ipads this christmas. What I found with those that had phones AND iPads was that we had to dilleneate what device would accept calls in FaceTime. I ensured that the phones were set up to receive at their phone number and the iPad was set up to receive at the AppleID Email (iCloud I guess now) and the conflicts stopped.


Settings > FaceTime > "You can be reached for video calls at..."

Facetime not working on iPad 2 and Mac Version

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