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Can't connect FaceTime with iPad 2.

After entering my Apple ID I get a message saying...


FaceTime Activation

Could not sign in. Please check your

network connection and try again.


My network seems to be working fine and am able to access the internet as well as my Apple ID account through the internet.


Please help...

iPad 2, iOS 4.3.2

Posted on Apr 20, 2011 9:57 PM

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Question marked as Best reply

Posted on Apr 21, 2011 12:41 PM

I have the exact same issue with my (64GB, WiFi only) iPad 2;


FaceTime Activation fails every time with a "Could not sign in. Please check your network connection and try again" error; no proposed fix works.


My Apple ID, Apple ID password, and network settings are 100% correct.


Please advise.

111 replies

Jul 28, 2011 10:52 AM in response to airisuu

at the end of the day we all have new problems everyday. now my mom's ipad is warming up a little bit. And she is 8000 miles away so anyway.... Explain what are you doing? Those methods above do work very well. Hopefully you are not trying to Factime over 3g. Just as an edit, i recently changed my internet connection and obviously the settings were lost. I did not change the DNS this time, its on its original. Only my mothers ipad is set to 8.8.8.8 and we are still working fine.

Aug 19, 2011 7:33 AM in response to hydroballer

lol... 😎 your iPAD2 is not defective! From some research I have done it is likely that the servuces requested by FACETIME to apple services.


In my case I found that the router's DNS for the subnet where the iPAD2 was connected in WIFI could not resolve one or more of the following used by FACETIMEâ„¢ when it trys to connect to:

  • configuration.apple.com on TCP port 443 (https)
  • commnat-main.ess.apple.com on UDP port 16384
  • commnat-main.ess.apple.com on UDP port 16385
  • commnat-cohort.ess.apple.com on UDP port 16386


Putting any DNS in the iOS device that finds (reolves) these guys will work. the 8.8.8.8 (google-public-dns-a.google.com) works as well. I guess 8.8.8.8 will work most place (dunno about the PRC)..



HTH

warwick

Hong Kong

Can't connect FaceTime with iPad 2.

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