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2011 MacBook Pro hard freeze - possible fix (man pmset)

I got fed up with all the hard lockups on my brand new 2011 MacBook pro. So I did some reading, called some IT buddies. We tried turning off Sudden Motion Sensor (man pmset). Well, well...after 48 hours, not one single hard freeze.


I think the litmus test is to re-enable Sudden Motion Sensor...but why fix something that (now) isn't broken? 🙂


Don

MacBookPro8,2; iPhone4,1, Mac OS X (10.6.7), The usual sysadmin tools

Posted on Apr 22, 2011 6:08 PM

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52 replies

May 3, 2011 11:56 PM in response to don montalvo

Our 84+ pages post has been “reduced” (but I’m sure everybody saved the most significant answers and notifications 😉 ). I've done my last test today, and here is the situation:

1) 10.6.7 dedicated to early 2011 MBP solved part of the problems, but not all

2) when using the discrete graphic card, the system freezes (at least if using iTunes 10.2.2(12) or earlier - other software didn’t give me the same problem); changing SMS to 0 didn’t do the trick for me

3) when using only the integrated card (SMS activated) the system works rock-solid as it should be (my old MBP crashed 2 times in 2 years)


Maybe it is a problem with the graphic card of my MBP - but I strongly suspect that is a firmware problem, seeing all the messages from you all (before the post was reduced, of course).


Will visit a Apple Support Center next week, in the meanwhile I’m sticking to integrated card.

May 7, 2011 3:29 AM in response to gldb

Hello there,


These two updates didn't solve my problem too. On the other hand I think I found a useful hint that changing your memories(RAM) place or chage your memories with anothers. It seems that this freezing problem is a characteristic memory disorder and this changing may solve our problem. I'll do it at Apple Services couse of guarantie issues. After that I'll share the situation.


If memory changing doesn't solve our problem I am afraid that our mainboard smiles us like this 🙂

May 7, 2011 8:23 AM in response to don montalvo

i am actually wondering did u guys upgrade the RAM of ur macbook pros to 8GB? Cuz i did upgrade it to 8GB through apple store and I just have a feeling that the RAM would be the contributing factor to the frequent freezing up problem.


My situation seems becoming better after i installed those two update pkgs, but the freezing issue still exist, especially when i was running multi programs and switching between them (such as itunes/safari/pages/movist etc.), then the five-language-sign just pop up...

May 7, 2011 8:58 AM in response to Randee Li

OP wrote:


especially when i was running multi programs and switching between them (such as itunes/safari/pages/movist etc.), then the five-language-sign just pop up..


Those are kernel panics--usually hardware-related and could be caused by RAM. I ordered 8GB of RAM from Omni Technologies right after I placed the order online at Apple for my MBP. I installed the RAM as soon as I got the computer and I have never experienced a kernel panic yet.





User uploaded file


17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

May 7, 2011 10:24 AM in response to Randee Li

Yes, I upgraded to 8G of RAM. I bought two "4GB DDR3 PC3-10600 MEMORY MODULE" chips from them. I called, they have a lifetime warranty (which is the reason I only buy RAM from them). Crucial charges $99 for an 8G kit...vs the $400 that Apple charges.


I can't remove the RAM since I replaced both chips...but I have a hard time believing it's RAM related. At least for me, since all freezes went away.


I have SMS on and all patches applied. No freezes in the last couple days. 🙂


Don

May 8, 2011 4:03 AM in response to esatcetin

Way to go, esatcetin. I think that's a good way to collect those useless ways.


Since i really have no clue about what i am dealing with, i would probably keep checking the new posts under this discussion...


BTW, i am planning to make an appointment with the genuis bar and visit an apple retail store next week. Though it's located in another city, it seems like the only thing i can do at the moment. i really dont want to lose all my essay again when i am doing assignment...


I'll let u guys know if i can get my problems solved.


Best,

Randee

May 8, 2011 10:59 AM in response to don montalvo

Guys calm down!


I have a good new for you(us). I've consulted to Apple Service about our freezing problem with 3 beep scream. They told me that it is a kind of RAM problem and it must be renewed. Because of there is no any official Apple Store my bill is valid for only international guarantee and that's why my RAMs will be posted from U.S if Apple Center CA gives an approval.


Finally, it seems that problem going to solved by RAM changing. So there is a sweety way to Apple Service with your bill.

2011 MacBook Pro hard freeze - possible fix (man pmset)

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