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Macbook Pro 2011 clamshell mode broken by latest software update?

After installing the latest MacBook Pro software update and EFI update through Software Update in the evening May 4, I am unable to enter clamshell mode any more. It used to work before. After waking up in the clamshell mode, the machine promptly goes back to sleep. On subsequent attempts to wake up the system, the laptop itself appears to wake up (at least the sleep light stops blinking) but the display does not even wake up. I can still work with external dsisplay with the lid open but this is highly annoying. I have reset the PRAM with no effect. The machine is a 2011 MBP, 15" inch, 2.2 GHz quad i7. Keyboard and mouse are wireless Microsoft desktop but the problem is also present with wired peripherals.


Does anyone else see this problem after installing the latest patch?

MacBook Pro, Mac OS X (10.6.7), 2011 MBP, 15" inch, 2.2 GHz quad i7

Posted on May 5, 2011 12:48 AM

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66 replies

May 6, 2011 6:28 AM in response to leoya

Ditto. I literally picked up a mini displayport to dvi adapter and had it working a couple of days ago...and I came home today to try it and struck the same problem. Same 2011 MBP 15" 2.2 i7 with 8GB RAM. I hope there is a way to fix this as it's really annoying!


Note that I haven't done the update yet. Actually doing the update now to see if it resolves the issue. Apparently the update addresses issues with Thunderbolt peripherals. 🙂 Mean. Just what I needed!

May 6, 2011 6:48 AM in response to leoya

Okay - I did the updates and still had the same issue. I'm using the Apple Bluetooth Wireless Keyboard and Magic Mouse but had tried using USB peripherals as well. No luck.


Then I thought to myself - what had I done different last time? Well - the only thing was the fact that I was running off the battery this time round and hadn't plugged in the charger. So I tried plugging in the charger and voila! It works!


Give that a try and see if it works for you guys!

May 6, 2011 8:05 PM in response to leoya

I am having the same problem since updating on May 4 on my 2011 MacBook Pro 15" 2.2 GHz quad i7. I opened a case with Apple support. We have run disk utility from the install dvd, reinstalled the o/s form install dvd, and tried other 'fixes', but still nothing. Since it worked fine in Clamshell mode before the update, it points to a problem with either the EFI or software updates from 5/4/2011

May 10, 2011 7:04 PM in response to leoya

Same problem here. 2011 MBP 15" i7 2.3Ghz. Clamshell mode worked ok prior to the 1.4 update.


I had this issue right from the get go with the 2011 13" i7. After hauling my 26" monitor to the genius bar (not fun) it was determined the MBP models with discrete graphics didn't have the issue, so I had to upgrade to the 15", but the physical store does't stock all the skus. Anyway my 15" worked fine until the 1.4 update, now I'm back to square one. Very annoying. I really want clamshell mode to work.

May 10, 2011 8:19 PM in response to Rohan Adarkar

Okay, I'll add my frustration here as well.

I've had this problem too, and more noticable since the 1.4 update.


I posted a thread similar to this here.

But I'll just copy over what my main problem was...


Whenever I plug my computer into my Cinema Display (with the computer closed) it won't wake up fully. The status light will come on, any external hard drives will spin up, but the display won't turn on and the computer will go back to sleep.

I have to restart the computer manually to get it to work normally, and if I disconnect it while it's between the sleep and wake mode and try to open it, the backlight will come on but the screen will remain black, causing me to have to force restart it.


This is in addition to my first problem with the backlit keyboard not coming on automatically after sleep, which was temporarily fixed by resetting the SMC, but it goes back to the problem after a week or so.


What could be causing either of these problems? Could it have something to do with BootCamp since I have it installed, or is there a defect?

I would bring it back to Apple, but there's a small dent in the front right corner, and I'm afraid they would deny any problem I have.


I took my MacBook Pro (2011, i7 2.2, 17") into the Apple Store on Monday, and after about an hour of attempting to replicate the problem with a different monitor, there was only one time where there was any sort of problem.

The employee told me to see if there will be a fix, or otherwise they will replace the logic board for me.


One thing I'd like to add as a note...

It seems that the problem is more prominent when I have my computer with everything on it as usual. As in, before I took it to the Apple Store I performed a clean install of OS X, and that may be related to how bad the problem is, any opinions?


I had attempted at reinstalling OS X from a Time Machine Backup, but the problems continued shortly after completetion. In addition to this, I clean installed OS X, and manually reloaded my applications and media, hoping that the problem had stemmed from some kind of broken file system that could be repaired by a new install.

But no matter how I do it, the problem comes back despite the method. It is really something I want fixed, as I pretty much only use it in clamshell mode when home...

May 11, 2011 12:41 AM in response to leoya

To work around this issue, try shutting down computer and restart before connecting external monitor. If you wake the computer from sleep with external monitor, the booting will loop, but I've found shutting down and restarting usually fixes it.


Hope Apple release a fix soon. This is obviously not a hardware issue.

May 11, 2011 10:54 PM in response to h4nc0

The problem seems to be intermittent. Entering the clamshell mode by closing the lid and connecting the monitor, power, and keyboard/mouse works in ~5% of cases. The only thing that reliably gets the system into clamshell mode is to reboot and shut the lid (with external monitor connected) prior to getting into the grey screen. However, going to sleep while in clamshell, or just exiting clamshell and unplugging the external screen, fairly certainly leads to not being able to get back into clamshell again.


Looks like I was lucky to pick a Bookendz dock over a Henge dock. This problem could have been an absolute nightmare with Henge.

May 16, 2011 8:02 AM in response to leoya

I had this issue with my 2008/9 Macbook, and just chalked it up to the computer not working well since I was having other performance issues as well.

Just bought a new 15" Macbook Pro i7 and lo and behold, same issue.


I've found that sometimes, I am able to type my password - though the monitor is still black - and this will wake the monitor.


Would love a real solution.

Macbook Pro 2011 clamshell mode broken by latest software update?

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