iPhone 4 cannot connect to home Wi-Fi

Hi Greg,

I completely accept with Greg suggestion.

Since i had the same problem and i checked with my broadband providers.

They change the Router settings and now i can able to connect wifi via home network

Thanks for your update and Crystal clear idea.

I bought an iphone 4 about a week ago and had the same problem. One of the suggestions made in the earlier posts was to upgrade my router software or, rather, firmware. I did that and I am now connected to my network. I am using a netgear router for our network.

Had the same problem with my 4S. Phone would not connect to certain wifi spots (home, office, library), but would connect at the Apple store. After about 45 minutes on the phone with Apple Care, they decided it was likely an antennae issue. I had already updated the firmware on my router, and my security settings matched what Apple recommended. The kicker was that my 7 other Apple products had no issues connecting.

Apple swapped out the phone with a new one and the device connected immediately with my home WAP, and with out issue at my office as well.

I'll chalk it up to their diagnosis of a faulty antennae. I suppose with 13 million + phones sold so far there are likely to be a few defects.

Well I had this problem with my iphone4, tried alot of the above mentioned solutions but no success. I then wrote down the WEP number at the bottom of my router and instead of entering my ISP password eg Bigpond, I enter the

WEP number and BAAMMM!! Taadaaa!! This worked for me... If u tried everything else maybe give this a shot, couldn't hurt to try aye! GOOD LUCK apple munchers!

MadmX,

Thank you! 😎 Yours was the advice that worked for me! I searched the internet for 40 minutes for a solution to this problem. Most of the sites said it was my DLink router. It wasn't After following your steps exactly I was able to get the new iPhone 4 we purchased onto my home wireless network!!! You are the bomb-digity!!!

I had this issue, which seems to be common with the new iPhones. I was able to fix my home network by changing my wireless security settings at the router level. I changed the security from WEP to WPA 2. I have an older router from linksys(Wrt54G). Hope this helps.

Started to have similarities with other peoples about the wi-fi connectivity issue. Well figured it out like this. When in the home router Qos settings I change the value of WMM Support to enabled my iphone 4s can't connect to the network(on by default on a lot of routers with that option). When disabled it connects and functions straight away.VIOLA! Still though everything else connected, that has Wi-Fi N does so by N but my new iPhone 4S, only on the backward G :/. Better that than nothin.. Hope this can help ya guys out, it did in my case🙂

Hey, I just had this same problem. I didn't think it cold possibly be the Airport router because my iMac was still connected. But I reset the router anyway, because what the heck, right? And it actually worked. Thanks for the tip!

Hi All new to this forum but have seen the variety of solutions to this problem I am unsure if the answer to my problem is contained but I will explain as follows:-

We holiday in Turkey usually twice a year , boringly always at the same resort and in the same Hotel and in fact the same room (yes we need to get a life but we love it)

However, last year we could not connect to the internet using Apple devices (iPod Touch/iPads/iPhones all on latest IOS (Last visit was 2 weeks ago, still a problem).

What happens? well on arrival we find any of 2 wireless networks and enter the required passkeys.

The WiFi symbol on the devices shows connected on all.

But no data or emails are received, we cannot get online at all.

My Blackberry accesses the WiFi and internet with no problem.

Other laptops etc access no problem.

My Wife's iPhone 4 S is able to access the WiFi only for a few minutes if we get the Hotel to reboot the router (make unknown) although I am unsure if they rebooted the system or the Router when I try and recall.

Even the Hoteliers daughters iPhones can not access the internet by WiFi but of course they had their own 3G or ?? mobile network so it isnt a major problem for them.

Interestingly we have security cameras at home and only recently installed, I was hopeing that we would be able to see the cams from Turkey as we have viewres "Eyeplayer" and SwannView" set up on all the phones/pod/pads, this is using Port Forward but without a static IP, the IP has remained the same for 3 months so far and can easily be updated on the devices.

So we tried the cams and lo and behold they worked immediately on all devices, I guess because they access directlly via the IP address??? I really do not know but that was 100%.

For added info we could access the Internat and emails at every other WiFi (Passkeys are given freely at most Restaurants and Beaches) in Kusadasi, Turkey throughout or holiday. The Hotel owner said he thought it was something to do with the DNS Server but he is not technical but says he wants to solve it.

The issue as far as I am aware is only APPLE device related.

We return in September and I would dearly love to resolve this issue.

I am interested in the possibility of the router being set at "N" and not 2.4 Ghtz B and G and N and will investigate this but wonder if the wealth of knowledge of any of you guys on here may see a reason from the list of points herein.

many thanks and if you can email me on steve@slapface.co.uk as well as posting I would be most grateful

Many thanks again

steve (slapface352)

I too am having an issue getting my iPhone 4s (fully updated 5.1.1) to connect to my home wifi.

I have an older MacBook (OSX 10.5.8) and am using Airport Utility as my wireless router. My computer (and my roommate's computer) has no problem connecting to the wireless network, but my iPhone can't see it, or if I put it in manually, the iPhone says it cannot be detected. I have no problem connecting to wifi outstide of my home (ie Starbucks, work, friends' networks) but it will not connect to my home wifi network. (I have no problem accessing the internet through my cellular network - but I would like to avoid using all my data when I pay for wifi at home.)

I have connected to wifi at home without issue using the Airport router in the past, but I recently moved to a new city and since starting with a new internet provider, my iPhone has been unable to connect.

I have tried the following remedies using the suggestions from above:

1. Resetting my network preferences on my iPhone.

2. Completely resetting my iPhone (back to factory settings).

3. Restarting my wireless router.

4. Powering down my router (disconnecting from power for 10 sec), then resetting it.

5. Changing my wifi network name.

6. Unsecuring my wifi network and trying to connect.

7. Switching my iPhone to airport mode.

8. Manually entering the network.

Any advice to remedy this would be greatly appreciated.

Well, after many months of wrestling with this issue I finally found the solution that worked for me.

I tried virtually everything suggested here including having the Apple Store look at the phone months ago, re-set it and tell me everything was fine. My solution? I went back to the Apple store Genius Bar and re-explained everything I had done. They looked at the phone. checked two things (too quickly for me to see) and said, "yeah, there's an issue here, we'll just give you a new phone". When I asked the guy how much confidence he had that this new phone would resolve my issues, he said "100%". He was right.

While I REALLY appreciate this, it sure sounds to me like there is a known issue and a quiet replacment program in existence. My advice is that if you've spent a few hours trying to resolve this, find an Apple store and make a Genius Bar appointment. Make sure to explain all the re-sets you've done and steps taken. I wish I'd gone sooner, as I must have put 15—20 hours into researching, testing, altering configurations and dealing with this.

Good luck!

My computer connects to my wifi fine. However, on my iPhone, I try to connect to the network and when I type the password in (which I know is crrect) the loading circle continues to spin and it never actually connects to the network. I have no idea what to do. I have tried a few of the suggestions on the forums but nothing seems to work for my problem.

After reading tons of posts I realised that there is a problem with TC and iphone 4s compatibility. The error we are all receiving when we are attempting to connect to a secured wifi on TC are not password or encryption problems. They are pure network problems. It is very simple - iphone 4s for some reason is not accepting the dhcp settings which are provided by TC. The work around here is just to manually set the network on iphone.

Do not forget to set dns as well.

Hope this will help other people with same problem not to waste time in searching for a solution.

Cheers!

I've had the same issue over the last 3 days and tried most solutions except restoring the iphone 4 to factory settings and losing all data. But I've solved it for me.

Looking at the airport wireless client logs it was recognising the iphone but the rate was 0

Changed the channel on airport from 6 to 10 and it worked. Tried 11 and that didn't.

Hey did you ever find a solution for your problem because mine does the exact same thing. I've tried the reset network settings thing that a lot of people suggest as well as the forget this netwrok option but nothing has worked yet.