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iMac 12,2 (mid 2011) airport (wireless) problem

I bought this week an iMac Mid 2011.

I have done every update from " software update", but i have an issue with the wireless connection.

Sometime the wi-fi connection freezes and internet doesn't work (ping with router fails). To solve I have to disconnect airport and re-connect.

The router wireless works (i have 4 pc + 2 mac + iphone, and i have this problem only with this iMac). In windows (bootcamp) wireless works fine.

Yesterday, when i opened Network Utility, opening the airport interface (en1) I had a kernel panic (this happened 2-3 times). So I reinstalled MacOsX.

Today I have the same issue with the wi-fi, but when i open network utility i have not kernel panic.


Someone has this problem?!


Solutions? Next week I'll call apple support to see if this is a known problem

iMac, Mac OS X (10.6.7)

Posted on May 7, 2011 5:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2011 6:58 AM

You can call AppleCare today, they're open in the US on Saturdays however because you don't state where you're located I can't vouch for your country.


You can try some fundamentals such as repairing Disk Permissions in Disk Utility, resetting the SMC and resetting the PRAM.


It also could be a simple issue with the DNS settings your ISP is using. Macs can be sensitive to these, if you are not familiar with DNS setting please read MacWorlds DNS Troubleshooting article and then make the follow change:


1. System preferences

2. Network

3. Click Advanced

4. Click DNS tab

5. Click + sign

6. Add 208.67.222.222

7. Click + sign

8. Add 208.67.220.220

9. Click OK.

10. Exit System Preferences

11. Try out your iMac and report what happened.


Roger

417 replies

Jul 20, 2011 9:59 PM in response to sander81

Just bought a 2011 27" iMac eariler this week...

Here is my setup and my symptops

Router: Netgear WNDR3700 (Dual Band) broadcasting seperate G and N networks


2010 13" MBP can connect and use both N and G networks no problem. (I run N since I have a network drive)


27" iMac can connect to N according to the wifi on the menu bar, but it doesn't do anything, everything times out, connects to G network no problem


I've tried changing channels, transfer speeds, security settings on the router for the N network and the iMac still won't do anything except connect to the network... also tried manual settings, and every checkbox on and off in Networks (System Prefs), still nothin...


Running 10.6.8 or 10.7 (installed it today hoping it would fix the problem) makes no difference...

G works great for both iMac and MBP (but slow transfer speeds to network drive)

N only works for the MBP


hopefully a solution will come out... it's kinda annoying...

Jul 20, 2011 10:45 PM in response to Farthen

For the problem I had with the 802.11n with my Cisco AP1142N, Lion seems to have fixed my problems. I am able to sustain >100Mb/s with 802.11n / WPA2-AES on both 5Ghz and 2.4Ghz. The errors that my AP was reportings seems to have subsided. (See my previous posts).


I will continue to do some testing, but at least for the problems that I was having with wireless have been resolved. Not happy I had to spend $30 for it, but figured I would have upgraded at some point anyways.


If anything changes, I will let everyone here know.

Jul 21, 2011 9:34 AM in response to sander81

I´m really tired about this issue. Hoping that Lion fixes it but another 24 euros to the trash. Monday I´ll be at the store throwing the imac in and taking my money back.


I´m very dissapointed with the mac service.


Just have lost a 18 year client.


By the way, with Lion the problem is worst, every 5 minutes I have to turn off/on airport.

Jul 23, 2011 10:15 AM in response to nmonmymac

I have an assigned IP currently (192.168.1.20), but I tried without the assigned IP as well...

I like to have home systems in a set range, and guests on another set range hence the assigning...


I can ping the router while connected to N


out of 70 packets, I had 4 time out requests, everything else was comparable as if I was connected to the G network...


--- ping statistics ---

70 packets transmitted, 69 packets received, 1.4% packet loss

round-trip min/avg/max/stddev = 1.060/1011.575/4839.595/1486.594 ms


still can't do anything online though with N, G no problem...

iMac 12,2 (mid 2011) airport (wireless) problem

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