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iMac 12,2 (mid 2011) airport (wireless) problem

I bought this week an iMac Mid 2011.

I have done every update from " software update", but i have an issue with the wireless connection.

Sometime the wi-fi connection freezes and internet doesn't work (ping with router fails). To solve I have to disconnect airport and re-connect.

The router wireless works (i have 4 pc + 2 mac + iphone, and i have this problem only with this iMac). In windows (bootcamp) wireless works fine.

Yesterday, when i opened Network Utility, opening the airport interface (en1) I had a kernel panic (this happened 2-3 times). So I reinstalled MacOsX.

Today I have the same issue with the wi-fi, but when i open network utility i have not kernel panic.


Someone has this problem?!


Solutions? Next week I'll call apple support to see if this is a known problem

iMac, Mac OS X (10.6.7)

Posted on May 7, 2011 5:35 AM

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Question marked as Top-ranking reply

Posted on May 7, 2011 6:58 AM

You can call AppleCare today, they're open in the US on Saturdays however because you don't state where you're located I can't vouch for your country.


You can try some fundamentals such as repairing Disk Permissions in Disk Utility, resetting the SMC and resetting the PRAM.


It also could be a simple issue with the DNS settings your ISP is using. Macs can be sensitive to these, if you are not familiar with DNS setting please read MacWorlds DNS Troubleshooting article and then make the follow change:


1. System preferences

2. Network

3. Click Advanced

4. Click DNS tab

5. Click + sign

6. Add 208.67.222.222

7. Click + sign

8. Add 208.67.220.220

9. Click OK.

10. Exit System Preferences

11. Try out your iMac and report what happened.


Roger

417 replies

Jul 8, 2012 4:57 AM in response to lastapple

I tried to check the connection with ping from different devices in the same time and these are the results:


- IMAC ping ROUTER/INTERNET(google) and PC : packetloss

- PC ping ROUTERT/INTERNET(google) and MAC : no packetlos


How can it's possible? I mean, IMAC ping PC with packet loss while in the same time PC ping IMAC with no packet loss?


😕

Sep 14, 2012 2:33 PM in response to sander81

I've had my 27" iMac since the 2001 cycle came out and it's basically had problems with wifi connections the whole time. At first I thought it was my terrible internet provider (Time Warner) but my roommate's Windows laptop seems to have far less problems. I have it connected directly via cat5 as well but neither work stablely. And many times, if I have the cable in and pull it out during a time it's not working it starts working again and vise versa. I do have AppleCare but I'd rather not have to turn the whole computer in as that would mean backing it up and basically reformatting which I only like to do 1 a year.


If anyone ever found a solution, cheers.


-LC

Sep 20, 2012 2:47 PM in response to sander81

Has anyone seen the notes on 10.7.5 upgrade?


The 10.7.5 update also includes fixes that:

  • Resolve an issue where icons in Launchpad may get rearranged after a restart
  • Improve Wi-Fi reliability for iMac (Late 2009 and newer)
  • Resolve an issue using Spotlight to search an SMB server
  • Improve compatibility connecting to Active Directory servers



Let's keep our fingers crossed. Going to upgrade now and will report back later.

Oct 4, 2012 5:50 PM in response to sander81

I'm so sick of this issue. I've been a part of this thread for many months and kept hoping that one of the updates to 10.7 or even the jump to 10.8 would fix it, but nothing. I've tried three routers and have had different experiences on all of them. My latest wireless router (a Netgear N150) is a terrible mix; I have to restart my iMac everytime I want to use the Wifi... then when it goes to sleep again, it goes in and out of connectivity, and then gives me a timeout error. I had previously been using a Netgear N300 router that eliminated most of the problems, but it had other problems and had to be replaced. The frustrating thing here is that my other devices (AppleTV, iPod Touch 4th gen, iPhone 3G, iPhone 5 and all my Windows computers) connect fine to the new Netgear N150 router, but now my iMac is acting worse than ever... and Mountain Lion didn't help one bit. =(

Seriously... has anyone had sucess getting their iMacs repaired or replaced? Mine is under warentee but I'm scared of fighting over what might be labeled as "compatibility" issues with the Apple Store staff.

Dec 7, 2012 3:38 PM in response to klockw243

Hello all!

I found this thread while looking to resolve my own Airport issues on my mid-2011 iMac. My issue was this.

I could turn Airport on and it would not "see" ANY wireless networks (and certainly not my own private home network.

I am running 10.8.2

I double checked that there was a signal at the location of the iMac. Yes, and very good too!

I turned Wi-Fi (Airport) off and on - no joy

I restarted my router - no change

I rebooted my iMac - no difference.

I changed the Service Order - no difference

I checked in About This Mac and can see the airport there, so system knows it has an AP card installed.


Now for my success story.

I took a big breath, and selected the Wi-Fi in the left side window of the Network Preferences

Then clicked the "-" button to DELETE it.

Yup. It went away.

Then I clicked the "+" to add, selected connection type from the interface dropdown as wifi and gave it a name (I chose Airport).

After that I stayed on Automatic in the preference panel, and for Network Name I used the drop down to chose Join Other Network.

I typed in my wireless network name, selected the security level that exists on that network and then typed in the password.


And 'lo ! My home WiFi popped right up and had a wonderful strong signal! I also noticed that I could now see all my neighbors incidental signals from their wifi as well!


Things are 100% functional now and I am very happy.

The only thing to keep in mind is

The name of your home network

The security type used

The security password.


I post this in hope that it may be of some help to others.


Cheers!

May 5, 2013 6:49 PM in response to sander81

I too am having probles I belive my Imac is one of the many frist generations of intel Imacs and mine is having a contion issues like I to go up and Click on my apple airport bar click turn off apple airport and then turn it back on to keep using the internet. It was a 10.5 but it currently has 10.6.8 and its a 21.5in it aslo had 1gb of ram then i got it up to 2gb of ram also its and dual core. Could i just fix this by skipping the router and just go with an ethernet cable?

May 13, 2013 2:26 AM in response to CMRM

Only fix is to use an external wireless adapter. Had similar problem for months, tried all the suggested fixes and nothing worked. Then bought an ethernet wireless adapter (you can use usb adapter as well). The problem is now GONE! Have not had to restart since I did this and no dropped wifi.


Sorry you got nailed like so many of us. This is a widespread probelm and the only blemish on my experience of using many many apple products.

May 13, 2013 2:28 PM in response to LOtang

LOtang wrote:


Here is what my fix was: went into network preferences and deleted Ethernet, FireWire, and Bluetooth. Then selected advanced and deleted any extra networks. I then went into Bluetooth preferences, advanced and un-checked the Bluetooth PDA Sync port. I had tried everything under the sun with no success until this. I have been without a dropout for 3 weeks. I have also gone back and undone the changes; the dropping out comes back after computer goes to sleep a few times. This has fixed it for me. Maybe will work for a few others.

BTW I am over a year and a half with no issues whatsoever since I did tried the previously mentioned fix.

Oct 6, 2016 10:03 AM in response to sander81

After an insane amount of trial and error (I'll spare you), the solution was simple.


Apple Menu --> About this Mac

Click 'System Report' (I think it's 'More Info' on older MacOS versions)

Under Network, click Wifi (or Airport)

Let it load, and compare what channel your network is on to that of other networks in the area.

On your router or airport, change the channel to something less common, preferably one that is unused by other networks in the area (I went with channel 3, no broadband loss across all devices).


Wish I had tried this two weeks ago! Was going insane turning wifi on and off every 15 minutes!

iMac 12,2 (mid 2011) airport (wireless) problem

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